Random inspection report
Care homes for older people
Name: Address: Mahogany Care Home Marsden Street Newtown Wigan Lancashire WN5 0TS three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: John Mullen Date: 2 6 1 1 2 0 0 9 Information about the care home
Name of care home: Address: Mahogany Care Home Marsden Street Newtown Wigan Lancashire WN5 0TS 01942820800 01942492111 Telephone number: Fax number: Email address: Provider web address: www.mimosahealthcare.com Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mimosa Healthcare (No4) Limited care home 51 Number of places (if applicable): Under 65 Over 65 51 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is 51 The registered provider may provide the following category of service only: Care Home with Nursing - Code N To service users of the following gender: Either Whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category - Code OP Date of last inspection Brief description of the care home Mahogany Care Home is a purpose built, single storied building. It provides care with nursing for older people in a well maintained home. The majority of rooms are for single occupancy but there are also a small number of shared rooms. All the bedrooms have en-suite facilities. There is off road parking and pleasant gardens to sit in the better weather. The home is privately owned by Mimosa Healthcare Ltd. The
Care Homes for Older People Page 2 of 7 Brief description of the care home company have homes located in other parts of the country. The home is ideally situated close to a shopping area and local transport links. Fees for accommodation at the time of the last key inspection ranged 322. 65 to 600.00 pounds per week. Care Homes for Older People Page 3 of 7 What we found:
This was a random unannounced inspection of Mahogany Care Home which included a visit to the service. The inspection was the result of concerns expressed about the medication practices in the home, some staffing issues and management functions. This inspection report should be read in conjunction with a pharmacy inspection report which took place separately but on the same day. This report relates to matters other than medication. The home was visited and interviews took place with the registered manager, a registered general nurse, and three members of the care staff. Four people living in the home were also interviewed. A tour of the premises was made and other users and staff were observed. Although the general level of staffing was found to be sufficient to meet the needs of people living there, there has been a reduction in trained nurses which should be reviewed to ensure that all nursing functions are fully met. Particular management functions must be completed including the return of the Annual Quality Assurance Assessment document (AQAA) and the required notifications to us so that full information is kept on the home. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 31 24 The AQAA must be returned promptly. So that the regulation of this home can be carried out at the required intervals. 01/01/2010 2 31 37 Notifications of incidents must be sent to us. So that a full record of events in the home can be maintained. 01/01/2010 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 27 Staffing levels should be reviewed to ensure that there is the required input from qualified nursing staff. Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
