Inspection on 01/08/06 for Manor Park Grove, 5
Also see our care home review for Manor Park Grove, 5 for more information
This inspection was carried out on 1st August 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 16 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Tenants go out regularly if they want to and go to places that interest them and they want to visit. Enough staff are provided so that tenants can be supported appropriately and can do what they choose to do. Tenants are encouraged to do things on their own so that they can be as independent as possible. They help to lay the table, do the shopping and prepare meals. Staff support the tenants to keep in contact with their family and friends through visits, telephone calls and buying cards and gifts for special occasions. Inexperienced staff have the opportunity to undertake the Learning Disability Award Framework (LDAF). Tenants were well dressed in good quality clothes that were appropriate to their age, the weather and the activities they were doing. The home has a satisfactory complaints procedure that ensures complaints are appropriately investigated. Some good work has been done on including one tenant in completing their own risk assessment about them going out without staff support. The risk assessment had been completed in consultation with the individual and was in a format that included easy read text, pictures and photographs so that the tenant could understand it. The diversity needs of tenants are met, staff respect individual gender and cultural needs.
What has improved since the last inspection?
Many things have improved since the last inspection. The Manager has been successful in becoming registered with the CSCI, this gives stability to the management of the home. The statement of purpose and service user guide have been updated, these now provide prospective tenants with the information they need before making a decision to move in. It was identified at the last inspection that the home did not have a suitable system in place to track the personal possessions of tenants. A suitable inventory record has now been introduced. It is good that staff have recently had training in healthy eating, this will help them to ensure tenants are offered a healthy diet. Most staff have received training in adult protection so that the majority of staff now know how to respond to adult protection issues. A useful tool called the `six monthly review` has been introduced since the last inspection. This seeks tenants views and reviews activities they have done or would like to do and sets targets and goals with the tenant. New chairs and a dining table have been purchased, these are much more sturdy than the previous ones. The Manager now ensures a profile about agency staffs training and experience and evidence of CRB checks are obtained before new agency staff commence work in the home. The Manager has completed a new training matrix for the staff team so that it is easily assessed what training staff have done or need to do. Staff now test the emergency lighting monthly to make sure it is working. Staff have also received fire training so they now how to reduce the risk of a fire and know how to respond if a fire occurs to keep tenants safe.
What the care home could do better:
Care plans must be reviewed every six months so that if individuals needs have changed staff know how to support them appropriately. The quality assurance system must be completed to make sure that tenants views help to develop a plan for the home on how to move forward, thereby improving the overall quality of life for tenants who live there.Minor improvement is needed to the medication administration system to ensure tenants get the medication they need. The carpet in the lounge and dining room needs deep cleaning to remove stains to ensure the room is a pleasant area for tenants. Staff must receive all the training they need to enable them to meet tenants needs. Recruitment systems for new staff must improve so that tenants are not put at risk by having unsuitable people working with them. The frequency of staff supervisions must improve so that staff are properly supported and fully aware of their role in the home. Monitoring of the temperatures for food stored in the fridge must improve so that tenants are not put at risk of food poisoning. The registered provider must ensure that requirements made at previous inspections are met in full.