Inspection on 28/11/07 for Manor Park Grove, 5
Also see our care home review for Manor Park Grove, 5 for more information
This inspection was carried out on 28th November 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found no outstanding requirements from the previous inspection report, but made 3 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Staff were observed to give support with warmth, friendliness and patience and treat people respectfully. The people living there were asked what they wanted to do and where they wanted to go. Staff offered them choice throughout the day and supported them to do the things they wanted to do.Each person living in the home has a care plan so that staff know how to support them to meet their needs and goals. Peoples care plans have been kept up to date so that staff have the information they need to meet peoples needs. Staff are very good at supporting people to keep in contact with their family and friends. People living in the home often go out so that they do the things they enjoy doing. People who live at the home can choose what they want to eat and are offered a healthy diet. Considerable effort has been made to personalise people`s bedrooms to reflect their personal tastes and interests. People were well dressed in good quality clothes that were appropriate to their age, the weather and the activities they were doing.
What has improved since the last inspection?
One person`s capacity to refuse medical treatment has been assessed and action taken in the person`s best interests. Medication audits are being completed regularly so that any errors that have occurred are quickly identified and procedures put in place to reduce the risk of them happening again. Incidents of possible abuse have been dealt with under adult protection procedures to ensure people who live at the home are properly protected. The shower room has been refurbished so that it is a safe, homely and comfortable place for the people living there to spend time in. Staff have received more training so that they better knowledge and skills to meet the needs of the people at the home. Systems have been put in place to make sure reserve staff have opportunities to receive the training they need. Recruitment systems for new staff have improved so that people are not put at risk by having unsuitable people working with them. The Manager of the home has updated himself with areas of current good practice so that he has the knowledge he needs to ensure good outcomes for people at the home.Quality audits need have been completed within the homes own set timescales to ensure the home is being run for the benefit of the people who live there.
What the care home could do better:
The home needs to make sure that staff support people to attend all the health checks they need to stay healthy. Some of the health and safety checks that staff do need to be done more often to make sure that people at the home and staff are safe. Staff need to undertake moving and handling tasks with people who live in the home in a safe manner, using aids or equipment that are assessed as needed to prevent the risk of injury or bruising to the person. Some staff need more training in this. Quality assurance systems need further development to include the views of people who live at the home, their relatives / advocates and involved care professionals and include the information in the homes annual development plan.