Inspection on 27/03/08 for Mayo House
Also see our care home review for Mayo House for more information
This inspection was carried out on 27th March 2008.
CSCI found this care home to be providing an Good service.
The inspector found no outstanding requirements from the previous inspection report, but made 3 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
People who live at Mayo House are supported through individualised care planning and staff are provided with comprehensive information in order to meet their assessed needs. Those living at Mayo House have some complex support needs and these are well managed at the home and individuals are supported well with full access to specialist services such as psychology and speech and language therapy. Those who live at Mayo House are well supported by staff to live a varied and fulfilling life in and out of the home. There is an established group of people who live and work at Mayo House. Those who live at Mayo House benefit from a competent team who have a good understanding of individuals support needs
What has improved since the last inspection?
Those currently living at Mayo House and those considering moving into Mayo House are now provided with much clearer information as the homes Statement of Purpose has been updated in order to reflect the complex level of support that is provided to those living at the service. Those living at the home can feel confident that they are not restricted in the lives they lead and are fully supported by staff to take risks, this is due to the risk assessments in place at the home being kept under review and these documents are updated when required. Those living at the home can feel confident that staff have clear, accurate information about the level of support they need as care planning documents within the home are kept under review and have been ammended and updated when required. There have been some improvements in the home providing specialised training for staff and progress in this area will be further reviewed at our next visit to the service to ensure continuity in this area. The home has also improved upon the recording of training, which has been undertaken by staff working at the home. Those living and working at the home can feel confident that the process for reporting incidents is being followed as the home have ensured that incidents which have affected the wellbeing of individuals who live at the home have been reported to the Commission and it was evident that incidents have been responded to appropriately.
What the care home could do better:
In order that those living at the home are living in a well maintained environment it is required that attention must be given to repair the plaster around doorframes. In order that those living at the home can feel confident and safe it is required that the home records and undertake risk assessments in the following areas: The use of lighter fuel and a risk assessment for those who administer their own medication. Also in respect of medication it is required that medication records must correspond with medication, which has been given. Furthermore to ensure that staff have been provided with current information in respect of the protection of vulnerable adults it is recommended that the home obtain a copy of the safeguarding procedure for South Gloucestershire`s housing and community care department. In order that clear information is maintained at the home it is recommended that the session feedback records in relation to activities better maintained.In order that those living at the home can be confident that all staff are treated equitably it is recommended that agency and bank staff that are used at the home to support the permanent staff team are given formal supervision.