Inspection on 28/09/07 for Osborne House
Also see our care home review for Osborne House for more information
This inspection was carried out on 28th September 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 9 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The service is able to provide and support individuals to have busy fulfilling daily lives. They encourage them to learn new skills and to continue and develop relationships and meet new friends.
What has improved since the last inspection?
They have started to look at how they can improve how they provide support to meet the health and wellbeing of the people living in the home.
What the care home could do better:
They should make sure that the records for assessing what people need for support and how staff are to provide this are up to date and reflect the personal choices of the person concerned. They should look at improving how they ask the people living in the home about what it is like to live there and if they are given the help and support they need. They should provide the information to show that they have recruited and employed new staff safely and that they are skilled and knowledgeable to support the people living there.