Random inspection report
Care homes for older people
Name: Address: Overton House The Garth Cottingham Hull East Yorkshire HU16 5BP two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Janet Lamb Date: 0 1 0 5 2 0 0 9 Information about the care home
Name of care home: Address: Overton House The Garth Cottingham Hull East Yorkshire HU16 5BP 01482847328 01482840972 manager.overtonhouse@hica-uk.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Humberside Independent Care Association Limited care home 40 Number of places (if applicable): Under 65 Over 65 0 39 0 dementia old age, not falling within any other category physical disability Conditions of registration: 39 0 1 Admit one service user under pensionable age, on an emergency basis. Date of last inspection Brief description of the care home Overton House provides personal care and accommodation for up to 39 older people some of whom may have dementia. The home may also offer a place to one younger person with a physical disability. Overton House is owned by Humberside Independent Care Association Ltd which is a not for profit organisation. The home is situated in the village of Cottingham, near to the City of Hull. The village has a variety of shops and pubs and there is access to local transport facilities. Overton House is a
Care Homes for Older People Page 2 of 8 Brief description of the care home single storey purpose built home with a choice of communal areas for people to use. There is a pleasant well-maintained garden and patio area. The home is currently undergoing a three phase refurbishment programme, in which rooms are being converted to modern en-suites. Eventually all rooms will become singles (with an option to have one as a companion room) with en-suite toilet and wash basin. The standard fees charged by the home at the time of the last key inspection in 2007 ranged from £440 to £460 with additional charges made for hairdressing, chiropody, toiletries etc. These fees may well have increased since then. Up to date information can be obtained from the home by requesting a copy of the statement of purpose and the service user guide. Care Homes for Older People Page 3 of 8 What we found:
We found that care plans in place for people show they are having their care needs appropriately met, even when needs are highly demanding of staff time and resources. Also that people are being supported well to ensure they and others are not at risk of harm or injury. We found that there had been a misunderstanding on the part of the acting manager of the procedures for making safeguarding adults referrals to the local authority and for making notifications to the Care Quality Commission (CQC) under regulation 37 of the Care Homes for Older People National Minimum Standards Care Homes Regulations. And that the discrepancy in the number and type of referrals and notifications to the authority and CQC was because of this misunderstanding. This has now been clarified. We found that there are sufficient staff on duty throughout the day and night, with appropriate skills to care for people with dementia, to meet their needs and to support and supervise people with high demands on staff time and resources. We found that there is a new manager in post and that she has been since 31/03/09. She is awaiting the return of her Criminal Records Bureau check and will then submit an application to CQC to become the Registered Manager of the service. We also found that the home has been undergoing a three phase refurbishment programme and work is now in phase three. There is now use of the part of the building that previously belonged to day care services, as it has been converted into five en-suite single rooms with a shared bathroom. Some of the main house has seen three bedrooms being converted into two en-suite bedrooms along the corridors, and end lounges converted into large single en-suites. There are also plans for making communal areas larger and more open spaces to give staff improved opportunities for supervising and observing people. Once the building alterations are complete the organisation needs to contact CQC Regional Registration Team and inform us of the actual changes that have been made and check there isnt a need to make an application under a major variation to have the new bedrooms (specifically the day centre rooms) registered and cleared. What the care home does well:
It has been confirmed that the service continues to provide good care and support to people living in the home with high needs due to their conditions of dementia. The service provides sufficient numbers of staff on duty, with the appropriate training and skills to care for and support these people. The service produces good plans of care and good health care plans to assist and enable staff to meet peoples needs. The service has a qualified and experienced manager in post to replace the previous one, and it is understood she will shortly be making an application to become the Registered Manager.
Care Homes for Older People Page 4 of 8 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
