Random inspection report
Care homes for adults (18-65 years)
Name: Address: Ravenswood Lansdown Road Westal Green Cheltenham Glos GL50 2JA one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Simon Massey Date: 0 3 0 4 2 0 0 9 Information about the care home
Name of care home: Address: Ravenswood Lansdown Road Westal Green Cheltenham Glos GL50 2JA 01242256900 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Gloucestershire Community Care Group care home 9 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 9 Manager to attend a Health & Safety for Managers course Manager to complete NVQ level 4 Registered Managers Award by 2005. Date of last inspection Brief description of the care home Ravenswood House provides residential care for adults with learning disabilities who may present with behaviour that challenges. The home is a large detached house situated on a main road close to Cheltenham town centre. The location enables service users to access a range of local amenities. Accommodation is provided on the ground and first floor. On the ground floor there are three bedrooms, a large lounge, a separate dining room, kitchen, laundry, toilet and bathroom. On the first floor there are six bedrooms, one of which has en-suite facilities, a shower room, bathroom, office and sleeping in room. To the rear there is an attractive secure garden. To the front of
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home the property there is a car parking area. The home has its own people carrier. Ravenswood is one of three homes owned by Gloucestershire Community Care Group. The home?s Statement of Purpose and Service User Guide provide information as to the services that the home provides. The current fee range for the home was not available at the time of the inspection. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
A random inspection was undertaken on the 3rd April 2009. This visit lasted for two hours. The Inspector met several staff members, including the Deputy manager and also four of the service users. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 9 13(4)(b) The home must ensure that 30/10/2008 all risk assessments are reviewed and correctly dated The home must ensure that staff only employ restraint techniques for which they have been trained and that are part of an agreed care plan strategy 30/09/2008 2 23 18(c )i 3 23 37 The home must ensure that all notifiable incidents are reported to the Commission under the requirements of Reg. 37. This must include any incidents when service users are restrained and issues relating to staff conduct 30/09/2008 4 33 18(1)(a) The home must ensure that sufficient staffing levels are provided to meet the needs of service users in terms of accessing the community The home must register a manager 30/10/2008 5 37 8 30/10/2008 Care Homes for Adults (18-65 years) Page 5 of 8 Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 6 37 12(1)(a) The home must ensure that 30/10/2008 sufficient management hours are provided to ensure the efficient running of the service The home must ensure that it has a current fire risk assessment in place The home must ensure that all fire doors are correctly maintained and close properly 30/10/2008 7 42 23(4) 8 42 23(4) 30/10/2008 Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 37 12 The home must ensure that 15/06/2009 sufficient management hours are provided to ensure the efficient running of the service the home currently has no registered manager and the acting manager is undertaking an excessive number of care hours which is resulting in the management duties being neglected. 2 37 8 The service must appoint and 15/07/2009 register a manager The home has not had a registered manager for twelve months Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
