Inspection on 23/11/09 for Ribble Valley Respite Service
Also see our care home review for Ribble Valley Respite Service for more information
This inspection was carried out on 23rd November 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Ribble Valley Respite Service The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Playfer Date of this annual service review: 2 1 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 12 Croasdale Drive Off Mayfield Drive Clitheroe Lancs BB7 1LQ 01200424394 Telephone number: Fax number: Email address: Provider web address:
mathew.reece@ssd.lancscc.gov.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Lancashire County Council Number of places (if applicable): Under 65 Over 65 6 0 A maximum of 6 service users, requiring personal care who fall into the category of LD The registered provider must, at all times, employ a suitably qualified and experienced manager who is registered with the Commission for Social Care Inspection. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Croasdale Drive is situated within a residential area of Clitheroe about ten minutes walk from the town centre. There are local services and shops within easy reach of the home and access to public transport. The home is a two storey domestic property with six single bedrooms, a communal lounge and dining kitchen. A ramped area enables service users to access the garden and there is parking for several cars to the front of the house. There are two bathrooms and toilets. Information is made available to people using the service and their familes in the form of a statement of purpose and service users guide. Previous inspection reports can be
Annual Service Review Page 2 of 5 viewed on request to the manager or downloaded free of charge from the Commissions website at www.cqc.org.uk Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we have received, or asked for, since the last Annual Service Review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. It was detailed and gave us all the information we asked for. We were informed in March 2009 that the home would be closed for several months due to substantial upgrading and refurbishment of the building. According to the AQAA the reason for the work is to provide enhanced facilities that better meet the needs of the people using the service, particularly those with more complex physical needs. The service has temporarily moved to the Hyndburn short break centre based at 98/100 Gloucester Avenue, Accrington. This is to ensure continuity of services to individuals and their families whilst the improvements take place. We have been told the people using the service and their families have been fully informed about the situation and arrangements have been made to support people at other short break centres operated by Lancashire County Council. When the service reopens the manager has informed us in the AQAA, that a more flexible booking system will be introduced, which will provide a more equitable and flexible service to people using the service and their families. People will be supported by a well trained staff team, who will be familiar with their needs and preferences. To achieve this staff will have some sessions rostered to work in the local day centre. They will also liase with other agencies and where appropriate will spend time going into peoples homes to work with the families. The manager works well with us and has let us know about how the improvements to the premises are progressing. What are we going to do as a result of this annual service review? We will continue to monitor information received about the service and will carry out an inspection when required. We can inspect a service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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