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Inspection on 28/11/08 for Rivacre House

Also see our care home review for Rivacre House for more information

This inspection was carried out on 28th November 2008.

CSCI found this care home to be providing an Excellent service.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

Rivacre House continues to be very well maintained so it provides safe and comfortable surroundings for people to live in. Staff are very knowlegeable about the individual needs of the people who live at the home are this is well recorded so everybody knows what to do to meet people`s needs in the way they prefer. The people who live at the home are supported to make their own decisions about how they wish to live their lives, where they wish to spend their time and who with. Staff also support people who live in the home to develop life skills such as cooking, shopping and managing their personal spending money so they can live as independently as possible. There is a stable, well-qualified and experienced team of staff and we saw evidence of continuing training and development for staff. Staff have regular individual support meetings with their manager to make sure they receive the support and guidance they need to provide good quality care for the people who live at the home. The home`s manager is well respected. There is a culture of openness and various opportunities are provided for people who live in the home, staff and other stakeholders to express their views about the service so they can have a say in how the home is being run. This helps to make sure it continues to be run in the best interests of the people who live there. Records we saw showed that a lot is done at the home, including regular testing of equipment and staff training, to make sure that the health and safety of the people who live and work there is protected.

What the care home could do better:

The evidence we saw during our visit suggested that the manager is committed to the continuous improvement of the service provided at the home.

Inspecting for better lives Random inspection report Care homes for adults (18-65 years) Name: Address: Rivacre House 47a Seymour Drive Ellesmere Port South Wirral Cheshire CH66 1LZ The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Wendy Smith Date: 2 8 1 1 2 0 0 8 Information about the care home Name of care home: Address: Rivacre House 47a Seymour Drive Ellesmere Port South Wirral Cheshire CH66 1LZ 01513569299 01513552693 glynnorman@makingspace.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Making Space care home 12 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 mental disorder, excluding learning disability or dementia 12 Over 65 0 Conditions of registration: The registered person may provide the following category of service only: Care home only: Code PC, to people of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Mental disorder, excluding learning disability or dementia: Code MD. The maximum number of people who can be accommodated is: 12. Date of last inspection Brief description of the care home Rivacre House is a purpose-built care home for people who have mental health needs. It was opened in 1992 and is run by the charity Making Space. The home is a twostorey building, located within a mile of Ellesmere Port town centre, and close to local shops and other facilities including a bus stop and a railway station. The home has twelve single bedrooms, four on the ground floor and eight on the first floor. There is a Care Homes for Adults (18-65 years) Page 2 of 7 large lounge and dining area and a separate conservatory on the ground floor, and a smaller kitchen and lounge on the first floor. Care Homes for Adults (18-65 years) Page 3 of 7 What we found: This random inspection was carried out to satisfy ourselves that nothing has changed and that our judgement that the home provides excellent quality outcomes for the people who live there remains valid. We visited Rivacre House on 28 November 2008 and spoke with the staff on duty during the morning and afternoon, and some of the residents. We looked at the communal areas of the home and at two bedrooms. We looked at some records including medication records, care plans, staff training records and fire safety records to see how various aspects of the home were being run. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2008) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. 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