Random inspection report
Care homes for older people
Name: Address: Santralla 8 The Crescent Scarborough North Yorkshire YO11 2PW two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Karen Ritson Date: 0 2 0 6 2 0 0 9 Information about the care home
Name of care home: Address: Santralla 8 The Crescent Scarborough North Yorkshire YO11 2PW 01274487207 Telephone number: Fax number: Email address: Provider web address: basson@pcslimited.net Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Pennine Care Services Ltd. care home 22 Number of places (if applicable): Under 65 Over 65 22 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is: 22 The registered person may provide the following category of service only: Care Home only - Code PC, To service users of the following gender: Either, Whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category - Code OP, maximum number of places 22 Date of last inspection Brief description of the care home The service is registered to care for up to twenty- two service users of either sex who are over the age of 65. It is situated in a large terraced house set in The Crescent in Scarborough and is conveniently placed for the main town shopping area, local and national transport including the mainline railway station and is a short walk from the `cliff lift service to the sea front. Care Homes for Older People Page 2 of 7 Brief description of the care home The home has steps to the front of the building where a ramp has been installed. There is a garden area where residents can sit out in the warmer weather. The home has a passenger lift to some levels and stair lifts have been fitted to allow access to all other levels. The provider has produced a statement of purpose, which gives information about the home and the services offered. The current inspection report is available on request at the office. Additional charges are made for chiropody, hairdressing, newspapers and trips out. This is a dormant service , which means there are no people living at the home at present. As a result a reduced inspection report has been produced. Care Homes for Older People Page 3 of 7 What we found:
This service was dormant on the date we wrote this report. Dormant means that it is not providing a service to people. This is because it is registered with us but is not open for business. We inspect services by using information from people who use the service. If there is no one using the service, we cannot do a full inspection and award a quality rating. Until people start using this service, we will follow our guidance on dormant services. This means we will do a random inspection every twelve months. However, the proprietor has told us that he intends to open the home within the next two weeks. Once this has taken place the home will be inspected in the same way as all operating services. You can read more about this in our guidance called How we manage dormant services, which is available on our web site www.cqc.org.uk The last Key Inspection took place on 7th June 2007. At that inspection the quality rating for this service was 2 star. This means the people who used this service experienced good quality outcomes. The rating remains the same at this random inspection. There were no outstanding requirements at the last Key Inspection. There was one recommendation which is no longer relevant, as it referred to the qualifications of the previous manager. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
