Random inspection report
Care homes for older people
Name: Address: Stanley Park Care Centre Wear Road Stanley Co. Durham DH9 6AH two star good service 25/03/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Susan Lowther Date: 2 6 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Stanley Park Care Centre Wear Road Stanley Co. Durham DH9 6AH 01207290800 01207290803 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Southern Cross OPCO Ltd Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 71 Number of places (if applicable): Under 65 Over 65 0 61 0 dementia old age, not falling within any other category physical disability Conditions of registration: 37 0 15 The maximum number of service users who can be accommodated is: 71 The registered person may provide the following category of service only: Care Home with Nursing - Code N To service users of the folloi=wing gender - Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Dementia - Code DE Physical Disability - Code PD Date of last inspection 2 5 0 3 2 0 0 9 Care Homes for Older People Page 2 of 9 Brief description of the care home Stanley Park Care Centre is a purpose built home that provides accommodation for 71 people. The home consists of three units. Each unit is designed to meet the needs of a particular group of people. For example older people with dementia, people with general residential care needs and younger adults with a physical disability, although there are plans to change this units function. The home is situated in Stanley and can be reached via public and private transport. The grounds are well kept and laid out for people to enjoy.The home has a large private car park for visitors. Care Homes for Older People Page 3 of 9 What we found:
This unannounced inspection of this home took place on the 26 May 2010. The last Key Inspection of the home was carried out in March 2009, following the inspection the home were given a 2 star good service quality rating. The purpose of this inspection was to assess whether people who use the service continue to experience good outcomes. Before the visit we looked at information we have received since the last visit, how the service dealt with any complaints and concerns since the last visit and any changes to how the home is run. During the visit we talked with people who use the service and staff. We looked at information about the people and how well their needs are met. We looked at other records which must be kept, checked that staff had the knowledge, skills and training to meet the needs of the people they care for, looked around the building to make sure it was clean, safe and comfortable, and checked what improvements had been made since the last visit. We told the manager what we found. What the care home does well: What they could do better:
We looked at a sample of the care plans in all of the units. In one unit five out of the six care plans seen were of a poor standard. For one person we found that the care centre name in the documentation was for another home. The Durham County Council Adults Care Plan identified that the person was to be transferred to Stanley Park in March 2010. An entry in the daily records confirmed that the person had been transferred. There was
Care Homes for Older People Page 4 of 9 no evidence of any pre admission assessment being completed or any assessments having been updated following admission to Stanley Park Care Centre. Within this persons records we also saw that four of the care plans in place were dated August 2009. There was no evidence of any evaluation of these care plans following transfer to Stanley Park Care Centre until 28 March 2010, several weeks after they had been admitted to the home. We looked at the Southern Cross daily information records completed by staff on another person. Several entries indicated that the person was incontinent of faeces. We could not find any evidence of a continence assessment being completed or a care plan written to confirm how this need would be met. For another person there was a care plan sheet in place dated 20 January 2010. This stated that the identified problem was Severe Depression. The section for Aim of Care and Planned Care were blank. Therefore people cannot be sure that staff have all of the required information to meet all of their needs on an individual basis. The registered person has been sent a letter telling them what the home must do: Ensure that the service users needs are assessed by a suitably qualified or suitably trained person. So that people can be certain the the home can cater for all of their needs. Ensure that written plans are prepared as to how individual service users needs in respect of their health and welfare are to be met. So that people can be certain that they will receive the care they need. Keep under review, maintain, update and revise individual service users plans in order to accurately reflect their health and welfare needs. So that people can be certain that they will receive the appropriate care when their needs change. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 3 14 Ensure that the service 26/07/2010 users needs are assessed by a suitably qualified or suitably trained person. So that people can be certain the the home can cater for all of their needs. 2 7 15 Keep under review, maintain, 26/07/2010 update and revise individual service users plans in order to accurately reflect their health and welfare needs. So that people can be certain that they will receive the appropriate care when their needs change. 3 7 15 Ensure that written plans are 26/07/2010 prepared as to how individual service users needs in respect of their health and welfare are to be met. So that people can be certain that they will receive the care they need. Care Homes for Older People Page 7 of 9 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
