Inspection on 19/11/09 for Sunningdale House
Also see our care home review for Sunningdale House for more information
This inspection was carried out on 19th November 2009.
CQC found this care home to be providing an Good service.
The inspector found no outstanding requirements from the previous inspection report, but made 3 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
We thought that the manager had an excellent system of introducing staff to new residents both before and after admission. Staff showed that they tried hard to make people feel settled in the home. The attention to personal care was good. Staff ensured that residents were seen regularly by Doctors, Dentists and Opticians. Care plans contained sufficient information to enable staff to care for people. Medication was properly ordered, stored and administered. Staff have received training in this area. Residents had access to a good range of social activities and more are planned. The home was clean and smelled fresh. A good amount of redecoration and refurbishment had taken place. The laundry in particular was well organised and very clean. Residents said the laundry service was excellent. Residents told us that they knew how to complain if they needed to. Staff were trained in adult protection and demonstrated a good understanding of the issues that could arise. There were leaflets informing residents of their right to a representative or advocate. Staff recruitment, selection, training and supervision was good. There is an established staff team that seems to work well together. All of the residents spoken to praised the attitude of the staff. They said they were hard working and caring. There was a good relaxed atmosphere in the home. The manager seems to lead the staff team well. She was clear about the standards to be reached and communicated well with staff. Residents monies were well managed and accounted for. Record keeping was generally good. With the exception of the gas safety certificate, health and safety checks, tests and drills were up to date.
What has improved since the last inspection?
The premises have been redecorated. New carpets have been provided for communal areas and some bedrooms. Bedroom furniture has been changed in some rooms and new dining furniture has been provided. This has resulted in a better environment for residents to live in.
What the care home could do better:
The menu was different to the planned one that day. The main course was well cooked and very tasty but the dessert was not. There did not seem to be a good reason for changing both planned meals. The manager is addressing this. Waste bins need to be changed to be foot operated. This helps to contain and prevent the spread of infection. The gas safety certificate had expired. The manager, though competent and experienced, has not applied to CQC for registration.