Inspection on 17/03/08 for Sussex Road, 15

This inspection was carried out on 17th March 2008.

CSCI found this care home to be providing an Adequate service.

The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 5 statutory requirements (actions the home must comply with) as a result of this inspection.

Other inspections for this house

Sussex Road, 15 21/09/06

Sussex Road, 15 24/02/06

Sussex Road, 15 28/09/05

Sussex Road, 15 17/11/04

Sussex Road, 15 14/06/04

Sussex Road, 15 08/03/04

Similar services:

Clover House

Parkside

Park Lodge

Mere Hall View

St Bonaventures

Hudson Road

Whitewalls

Home Farm

Extracts from inspection reports are licensed from CQC, this page was updated on 09/07/2008.

CARE HOME ADULTS 18-65 Sussex Road, 15 15 Sussex Road Southport Merseyside PR9 0SS Lead Inspector Elaine Stoddart Key Unannounced Inspection 17th March 2008 09:30 Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 1 The Commission for Social Care Inspection aims to: • • • • Put the people who use social care first Improve services and stamp out bad practice Be an expert voice on social care Practise what we preach in our own organisation Reader Information Document Purpose Author Audience Further copies from Copyright Inspection Report CSCI General Public 0870 240 7535 (telephone order line) This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI www.csci.org.uk Internet address Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 2 This is a report of an inspection to assess whether services are meeting the needs of people who use them. The legal basis for conducting inspections is the Care Standards Act 2000 and the relevant National Minimum Standards for this establishment are those for Care Homes for Adults 18-65. They can be found at www.dh.gov.uk or obtained from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop This report is a public document. Extracts may not be used or reproduced without the prior permission of the Commission for Social Care Inspection. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 3 SERVICE INFORMATION Name of service Sussex Road, 15 Address 15 Sussex Road Southport Merseyside PR9 0SS 01704 537344 01704 549711 Telephone number Fax number Email address Provider Web address Name of registered provider(s)/company (if applicable) Name of registered manager (if applicable) Type of registration No. of places registered (if applicable) Speciality Care (REIT) Homes Ltd Ms Samantha Jayne Faria Care Home 3 Category(ies) of Learning disability (3) registration, with number of places Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 4 SERVICE INFORMATION Conditions of registration: 1. Service users to include up to 3 in the category of LD. Date of last inspection 21st September 2006 Brief Description of the Service: 15 Sussex Road is a small residential care home that offers support to up to three service users with learning disabilities. The home is owned by Arden College who are a subsidiary of Craigmoor Ltd. The Registered Manager of the service is Samantha Faria. The home is a domestic dwelling located in Southport. The home is close to local shops and transport links. Southport town centre is approximately half a mile away. The home is on two floors with one bedroom on the ground floor and two on the upper floor. The service is not operating at present and there are no residents accommodated. Fees are currently charged £42,303 to £68,829 per 38-week placement. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 5 SUMMARY This is an overview of what the inspector found during the inspection. The quality rating for this service is 1 star. This means the people who use this service experience Adequate quality outcomes. Satisfaction survey forms “Have Your Say About …” were distributed to a number of residents and staff prior to the inspection. An AQAA (annual quality assurance assessment) was completed by the manager. The AQAA comprises of two self-questionnaires that focus on the outcomes for people. The self-assessment provides information as to how the manager and staff are meeting the needs of the current residents and a data set that gives basic facts and figures about the service, including staff numbers and training. A site visit was unable to take place as the service was not operating and had had no residents accommodated. What the service does well: What has improved since the last inspection? What they could do better: Please contact the provider for advice of actions taken in response to this inspection. The report of this inspection is available from enquiries@csci.gsi.gov.uk or by contacting your local CSCI office. The summary of this inspection report can be made available in other formats on request. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 6 DETAILS OF INSPECTOR FINDINGS CONTENTS Choice of Home (Standards 1–5) Individual Needs and Choices (Standards 6-10) Lifestyle (Standards 11-17) Personal and Healthcare Support (Standards 18-21) Concerns, Complaints and Protection (Standards 22-23) Environment (Standards 24-30) Staffing (Standards 31-36) Conduct and Management of the Home (Standards 37 – 43) Scoring of Outcomes Statutory Requirements Identified During the Inspection Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 7 Choice of Home The intended outcomes for Standards 1 – 5 are: 1. 2. 3. 4. 5. Prospective service users have the information they need to make an informed choice about where to live. Prospective users’ individual aspirations and needs are assessed. Prospective service users know that the home that they will choose will meet their needs and aspirations. Prospective service users have an opportunity to visit and to “test drive” the home. Each service user has an individual written contract or statement of terms and conditions with the home. The Commission consider Standard 2 the key standard to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): No standards were assessed. Quality in this outcome area is adequate. This judgement has been made, as the service was not operating at this time. EVIDENCE: Not applicable as the service was not operating at present. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 8 Individual Needs and Choices The intended outcomes for Standards 6 – 10 are: 6. 7. 8. 9. 10. Service users know their assessed and changing needs and personal goals are reflected in their individual Plan. Service users make decisions about their lives with assistance as needed. Service users are consulted on, and participate in, all aspects of life in the home. Service users are supported to take risks as part of an independent lifestyle. Service users know that information about them is handled appropriately, and that their confidences are kept. The Commission considers Standards 6, 7 and 9 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): No standards were assessed. Quality in this outcome area is adequate. This judgement has been made, as the service was not operating at this time. EVIDENCE: Not applicable as the service was not operating at present. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 9 Lifestyle The intended outcomes for Standards 11 - 17 are: 11. 12. 13. 14. 15. 16. 17. Service users have opportunities for personal development. Service users are able to take part in age, peer and culturally appropriate activities. Service users are part of the local community. Service users engage in appropriate leisure activities. Service users have appropriate personal, family and sexual relationships. Service users’ rights are respected and responsibilities recognised in their daily lives. Service users are offered a healthy diet and enjoy their meals and mealtimes. The Commission considers Standards 12, 13, 15, 16 and 17 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): No standards were assessed. Quality in this outcome area is adequate. This judgement has been made, as the service was not operating at this time. EVIDENCE: Not applicable as the service was not operating at present. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 10 Personal and Healthcare Support The intended outcomes for Standards 18 - 21 are: 18. 19. 20. 21. Service users receive personal support in the way they prefer and require. Service users’ physical and emotional health needs are met. Service users retain, administer and control their own medication where appropriate, and are protected by the home’s policies and procedures for dealing with medicines. The ageing, illness and death of a service user are handled with respect and as the individual would wish. The Commission considers Standards 18, 19, and 20 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): No standards were assessed. Quality in this outcome area is adequate. This judgement has been made, as the service was not operating at this time. EVIDENCE: Not applicable as the service was not operating at present. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 11 Concerns, Complaints and Protection The intended outcomes for Standards 22 – 23 are: 22. 23. Service users feel their views are listened to and acted on. Service users are protected from abuse, neglect and self-harm. The Commission considers Standards 22, and 23 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): No standards were assessed. Quality in this outcome area is adequate. This judgement has been made, as the service was not operating at this time. EVIDENCE: Not applicable as the service was not operating at present. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 12 Environment The intended outcomes for Standards 24 – 30 are: 24. 25. 26. 27. 28. 29. 30. Service users live in a homely, comfortable and safe environment. Service users’ bedrooms suit their needs and lifestyles. Service users’ bedrooms promote their independence. Service users’ toilets and bathrooms provide sufficient privacy and meet their individual needs. Shared spaces complement and supplement service users’ individual rooms. Service users have the specialist equipment they require to maximise their independence. The home is clean and hygienic. The Commission considers Standards 24, and 30 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): No standards were assessed. Quality in this outcome area is adequate. This judgement has been made, as the service was not operating at this time. EVIDENCE: Not applicable as the service was not operating at present. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 13 Staffing The intended outcomes for Standards 31 – 36 are: 31. 32. 33. 34. 35. 36. Service users benefit from clarity of staff roles and responsibilities. Service users are supported by competent and qualified staff. Service users are supported by an effective staff team. Service users are supported and protected by the home’s recruitment policy and practices. Service users’ individual and joint needs are met by appropriately trained staff. Service users benefit from well supported and supervised staff. The Commission considers Standards 32, 34 and 35 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): No standards were assessed. Quality in this outcome area is adequate. This judgement has been made, as the service was not operating at this time. EVIDENCE: Not applicable as the service was not operating at present. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 14 Conduct and Management of the Home The intended outcomes for Standards 37 – 43 are: 37. 38. 39. 40. 41. 42. 43. Service users benefit from a well run home. Service users benefit from the ethos, leadership and management approach of the home. Service users are confident their views underpin all self-monitoring, review and development by the home. Service users’ rights and best interests are safeguarded by the home’s policies and procedures. Service users’ rights and best interests are safeguarded by the home’s record keeping policies and procedures. The health, safety and welfare of service users are promoted and protected. Service users benefit from competent and accountable management of the service. The Commission considers Standards 37, 39, and 42 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): No standards were assessed. Quality in this outcome area is adequate. This judgement has been made, as the service was not operating at this time. EVIDENCE: Not applicable as the service was not operating at present. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 15 SCORING OF OUTCOMES This page summarises the assessment of the extent to which the National Minimum Standards for Care Homes for Adults 18-65 have been met and uses the following scale. The scale ranges from: 4 Standard Exceeded 2 Standard Almost Met (Commendable) (Minor Shortfalls) 3 Standard Met 1 Standard Not Met (No Shortfalls) (Major Shortfalls) “X” in the standard met box denotes standard not assessed on this occasion “N/A” in the standard met box denotes standard not applicable CHOICE OF HOME Standard No Score 1 X 2 X 3 X 4 X 5 X INDIVIDUAL NEEDS AND CHOICES Standard No 6 7 8 9 10 Score CONCERNS AND COMPLAINTS Standard No Score 22 X 23 X ENVIRONMENT Standard No Score 24 X 25 X 26 X 27 X 28 X 29 X 30 X STAFFING Standard No Score 31 X 32 X 33 X 34 X 35 X 36 X CONDUCT AND MANAGEMENT OF THE HOME Standard No 37 38 39 40 41 42 43 Score X X X X X LIFESTYLES Standard No Score 11 X 12 X 13 X 14 X 15 X 16 X 17 X PERSONAL AND HEALTHCARE SUPPORT Standard No 18 19 20 21 Score X X X X X X X X X X X Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 16 Are there any outstanding requirements from the last inspection? Yes STATUTORY REQUIREMENTS This section sets out the actions, which must be taken so that the registered person/s meets the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The Registered Provider(s) must comply with the given timescales. No. 1. Standard YA20 Regulation 13 Timescale for action External medication awareness 30/06/08 training must be provided to staff. No site visit took place as service not operating. Requirements outstanding to be assessed at the next inspection. Staff must receive training in all 30/06/08 mandatory topics. No site visit took place as service not operating. Requirements outstanding to be assessed at the next inspection. Staff must receive training in all 30/06/08 mandatory topics. No site visit took place as service not operating. Requirements outstanding to be assessed at the next inspection. Reports for June, July and 30/06/08 August 2006 relating to senior managers visits to the service must be made available. Requirement 2. YA35 18 3. YA42 18 4. YA39 26 Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 17 5. YA42 23 No site visit took place as service not operating. Requirements outstanding to be assessed at the next inspection. All issues included within the 30/06/08 electrical report must be addressed. No site visit took place as service not operating. Requirements outstanding to be assessed at the next inspection. RECOMMENDATIONS These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out. No. 1. Refer to Standard YA23 Good Practice Recommendations Protection of vulnerable adults training should be provided to newer staff. No site visit took place as service not operating. Recommendations outstanding to be assessed at the next inspection. Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 18 Commission for Social Care Inspection North West Regional Contact Team Unit 1, 3rd Floor Tustin Court Port Way Preston PR2 2YQ National Enquiry Line: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk © This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI Sussex Road, 15 DS0000005269.V353810.R01.S.doc Version 5.2 Page 19 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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