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Inspection on 09/11/09 for The Coach House

Also see our care home review for The Coach House for more information

This inspection was carried out on 9th November 2009.

It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: The Coach House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sean Cassidy Date of this annual service review: 1 7 0 9 2 0 0 9 Annual Service Review Page 1 of 4 Information about the service Address of service: 58 Lidgett Lane Garforth Leeds West Yorkshire LS25 1LL 01132320884 01132870152 Garforthch@aol.com Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Mrs Claire Louise Buckle,Mrs Alison Jayne Green Number of places (if applicable): Under 65 Over 65 0 19 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Coach House is a care home providing accommodation and services to older people; it is situated in a residential area of Garforth and is close to the amenities of the town and public transport. It has been recently purchased by the current providers who have started a programme of improvements in respect of the general facilities and internal appearance and to operational and organisational matters. It provides accommodation for up to nineteen men and women in both single (the majority) and shared rooms, although plans are being considered to reduce the ratio even further. There is a range of communal sitting and dining areas, bathrooms and toilets on both floors and passenger and stair lifts to different parts of the upper floor. Annual Service Review Page 2 of 4 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at the information the service sent us in the Annual Quality Assurance Assessment (AQAA) document. We looked at the information the service has sent us since the last key inspection. These are called notifications and are a legal requirement. We reviewed the previous key inspection and the results of any other visits that we have made to the service in the last 12 months. We considered relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The information contained within the AQAA showed us that the manager of the service has a good understanding of how a care home should be managed. She is aware of the work that is needed to ensure outcomes for people living in the home are at least good. There is a good awareness of quality assurance and the need to monitor and improve the care provided in the home. We have not received any surveys from people who use the service at this point. If we receive any information that suggests there are some concerns about the quality of the care provided we may alter our plans for inspection. What are we going to do as a result of this annual service review? We plan to carry out a key inspection 9 September 2010. We will continue to collect information from stakeholders who are involved with the agency. This information may change our plans for inspecting this service. Annual Service Review Page 3 of 4 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 4 of 4 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!