Inspection on 15/05/07 for The Cotswold Home
Also see our care home review for The Cotswold Home for more information
This inspection was carried out on 15th May 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Excellent. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home is well managed by an experienced manager who works hard to achieve good standards throughout the home. A motivated and experienced staff team supports her. The organisation provides good opportunities for staff to attend training to ensure they have the skills and knowledge to do their job well. The standard of accommodation is exceptionally high and provides people with safe, comfortable and clean surroundings in which to live. There is a good range of social and recreational activities for residents to choose from. Residents and relatives made many good comments, such as: "I could not possibly recommend the Cotswold Home more highly." "Care is superb." "Staff are kind caring and very competent."
What has improved since the last inspection?
The main dining room and conservatory have been fitted with a loop system to help people hear what is being said. In addition, a sound and microphone system has been installed in the dining room. A shower room on the first floor has been upgraded to provide assisted shower facilities.
What the care home could do better:
The content of dementia awareness training and also sensory impairment training should be kept under review to ensure it provides staff with the necessary knowledge and skills to provide the care that people need. One relative and one resident raised specific concerns about these areas of care, which were discussed with the manager so that appropriate action to resolve the problems could be taken. The application form completed by prospective employees currently asks for a 10-year employment history. This needs to be amended to show that a full employment history is needed so that any gaps in employment can be checked and verified to ensure residents` safety.