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Inspection on 29/03/10 for The Victoria Residential Home

Also see our care home review for The Victoria Residential Home for more information

This inspection was carried out on 29th March 2010.

CQC found this care home to be providing an Poor service.

The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 2 statutory requirements (actions the home must comply with) as a result of this inspection.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

We found no significant examples of good practice when handling medicines; however the storage of controlled drugs had improved since our last visit.

What the care home could do better:

Medicines must be given to people only as prescribed because receiving medicines at the wrong time, wrong dose or not at all can seriously harm a person`s health and wellbeing. There must be accurate records of all medicines received into the home, given to people and disposed of so that all medicines can be fully accounted for. Medicines must be properly disposed of when no longer required or past their expiry date to help make sure they are not misused. Medicines must be stored at the correct temperature so that they do not spoil and remain safe to use. There must be a robust system of auditing (checking) medicines so that weaknesses are identified and action taken to make improvements where necessary. Medicines must only be handled by appropriately trained staff who have undergone effective competency checks to ensure they can perform these duties safely. Staff must follow the guidance and instructions of healthcare professionals carefully at all times in order to protect the health and well being of people living in the home. The policies and procedures for handling medication within the home must be upto date, accurate and reflect the practices of the service.