Latest Inspection
This is the latest available inspection report for this service, carried out on 9th June 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 1 Ashley Road.
What the care home does well The home sent us their annual quality asssurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. At the previous inspection we required the home to make some improvements. These included involving people and their relatives in the care planning process and carrying out individual nutritional assessments, to make sure people`s health is promoted by offering an appropriate diet. We found the home had made these improvements. The home has recognised quality assurance monitoring systems in place and actively seeks the views and opinions of people who use the service. As part of this process the home sends out annual survey questionnaires and acts on the results. There is a clear complaints procedure and feedback from people indicates that they know who to contact if they have any concerns about the standard of service provided. We received surveys from eight members of staff. The staff surveys indicate that they receive the training they need to carry out their roles effectively and in the best interestof people using the service. All the information we have shows that the people who live at the home are looked after well and their needs are met. People are treated with respect and their privacy and dignity is maintained. There are good, safe procedures in place to make sure people receive the healthcare support they need. Specialist healthcare professionals are involved in people`s care and treatment, where this is appropriate. The care and support plans are up to date and reflect people`s needs and wishes. One member of staff said that the person centred plans are always kept up to date. They also said that the home offers a high standard of personal care and makes sure that health and safety in the home is also kept to a high standard. A variety of communication methods are used, to make sure that people are able to express themselves effectively. The staff are trained to use and understand British Sign Language, Makaton and other more individual communication systems that people use. The home works hard to make sure people are able to lead interesting, fulfilling and active lives. People go out on day trips to places that are of interest to them, as well as going away on holiday and taking part in the life of the local community. People also enjoy activities such as horse riding, swimming, attending college, going out for drinks and meals and going to the cinema. There are also activities in the home which are planned around each person`s individual wishes. One staff memeber said that `Activities are always completed and...individual needs are always met to make the people we work with happy.` Another member of staff said `The home always has the service users` best interests at heart and....encourages them to independence.` The staff all said that they enjoy working at Ashley Road; they said the training is excellent and they have regular team meetings as well as one to one supervision with their line manager. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. We considered all the information we have about the service including the comments people made in the surveys and during our site visit. Our judgement is that Ashley Road is still providing an excellent service. What the care home could do better: All the staff should complete the Mental Capacity Act and Deprivation of Liberty training. Random inspection report
Care homes for adults (18-65 years)
Name: Address: 1 Ashley Road 1 Ashley Road, Upper Wortley Road Wortley Leeds LS12 4LF three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Liz Cuddington Date: 0 9 0 6 2 0 1 0 Information about the care home
Name of care home: Address: 1 Ashley Road 1 Ashley Road, Upper Wortley Road Wortley Leeds LS12 4LF 01132796027 01132796033 jacqui.stevenson@sense.org.uk www.sense.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Jacqueline Stevenson Type of registration: Number of places registered: Conditions of registration: Category(ies) : Sense, The National Deafblind and Rubella Association care home 5 Number of places (if applicable): Under 65 Over 65 0 0 0 learning disability physical disability sensory impairment Conditions of registration: Date of last inspection Brief description of the care home 5 5 5 Ashley Road is a five bedded house located in a residential area of Wortley, Leeds. Parking is provided in the grounds and public transport routes are close by. There is level access into the building. The house has five single rooms, four of which are on the first floor. There is no lift and people living in the home have to be able to manage stairs. The house also has a lounge, dining room, kitchen, laundry and a secure garden. The aim is to provide residential care and support to men and women who,
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home as their main diagnosis, have sensory impairments. People may also have additional learning and/or physical disabilities. The aim is to increase peoples communication, learning and independent living skills. Ashley Road is part of SENSE, a national voluntary organisation. People also access training and educational facilities provided by SENSE. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service; these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service One inspector made an unannounced visit to the home. During the visit we talked to people living in the home, the staff and the deputy manager about their experiences of living and working at Ashley Road. The fees the home charges are paid by the health and social care services that commission them. What the care home does well:
The home sent us their annual quality asssurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. At the previous inspection we required the home to make some improvements. These included involving people and their relatives in the care planning process and carrying out individual nutritional assessments, to make sure peoples health is promoted by offering an appropriate diet. We found the home had made these improvements. The home has recognised quality assurance monitoring systems in place and actively seeks the views and opinions of people who use the service. As part of this process the home sends out annual survey questionnaires and acts on the results. There is a clear complaints procedure and feedback from people indicates that they know who to contact if they have any concerns about the standard of service provided. We received surveys from eight members of staff. The staff surveys indicate that they receive the training they need to carry out their roles effectively and in the best interest
Care Homes for Adults (18-65 years) Page 4 of 8 of people using the service. All the information we have shows that the people who live at the home are looked after well and their needs are met. People are treated with respect and their privacy and dignity is maintained. There are good, safe procedures in place to make sure people receive the healthcare support they need. Specialist healthcare professionals are involved in peoples care and treatment, where this is appropriate. The care and support plans are up to date and reflect peoples needs and wishes. One member of staff said that the person centred plans are always kept up to date. They also said that the home offers a high standard of personal care and makes sure that health and safety in the home is also kept to a high standard. A variety of communication methods are used, to make sure that people are able to express themselves effectively. The staff are trained to use and understand British Sign Language, Makaton and other more individual communication systems that people use. The home works hard to make sure people are able to lead interesting, fulfilling and active lives. People go out on day trips to places that are of interest to them, as well as going away on holiday and taking part in the life of the local community. People also enjoy activities such as horse riding, swimming, attending college, going out for drinks and meals and going to the cinema. There are also activities in the home which are planned around each persons individual wishes. One staff memeber said that Activities are always completed and...individual needs are always met to make the people we work with happy. Another member of staff said The home always has the service users best interests at heart and....encourages them to independence. The staff all said that they enjoy working at Ashley Road; they said the training is excellent and they have regular team meetings as well as one to one supervision with their line manager. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. We considered all the information we have about the service including the comments people made in the surveys and during our site visit. Our judgement is that Ashley Road is still providing an excellent service. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
