Latest Inspection
This is the latest available inspection report for this service, carried out on 25th March 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 138 Bradford Road.
What the care home does well The home sent us their annual quality asssurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. At the previous inspection we required the home to make one improvement. This was to make sure that all electrical appliances are tested regularly for safety. We found the home had made this improvement. The home has recognised quality assurance monitoring systems in place and actively seeks the views and opinions of people who use the service. As part of this process the home sends out annual survey questionnaires and acts on the results. There is a clear complaints procedure and feedback from people indicates that they know who to contact if they have any concerns about the standard of service provided.We received surveys from five members of staff. The staff surveys indicate that they receive the training they need to carry out their roles effectively and in the best interest of people using the service. We received surveys back from the three people who live at the home. They were all very positive about the support they receive and said the staff support them to live their lives in the way they wish. All the information we have, and our observations during the visit, confirmed that the people who live at the home are looked after well and their needs are met. People are treated with respect and their privacy and dignity is maintained. There are good, safe procedures in place to make sure people receive the healthcare support they need. The people who live at Bradford Road use a variey of ways of communicating. People told us that the staff support them in this and understand them. Members of staff are learning British Sign Language and Braille and picture cards are also used to assist with communication. The support plans are developed in a suitable format that makes them acessible to the individual. For example, one person`s plan has been produced in Braille. The plans are person-centred and clearly show how people wish their support to be provided and include their plans for the future. The home works hard to make sure people are able to lead interesting, fulfilling and active lives. People go out on trips to places such as seaside resorts, picnics and the cinema. They also said they enjoy going swimming, to college, visiting the beauticians, dancing and having meals out. The home`s staff also support people to go away on holiday, either in the UK or abroad. People also enjoy activities in the home such as baking, listening to music, using the computer and spending time with family and friends. One member of staff said the home `Provides individual support and activities for each of the people who live here, offering lots of new experiences and chances to go out into the community.` The house is attractively decorated and each bedroom is individually planned to reflect the person`s tastes. There are attractive gardens and a patio where people can spend time in the better weather. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. We considered all the information we have about the service including the comments people made in the surveys and during our site visit. Our judgement is that the service is still providing an excellent service. What the care home could do better: The home is run by SENSE, a charitable organisation that supports people with a sensory impairment and who may also have a learning or a physical disability. Throughout the AQAA, and in other documentation, the people who use the service are constantly referred to as the `deafblind.` This is not accurate as the people at Bradford Road are not necessarily both deaf and blind. The organisation should look at the use of this terminology and consider whether it is necessary to label people at all, as well as in terms of accuracy. Random inspection report
Care homes for adults (18-65 years)
Name: Address: 138 Bradford Road 138 Bradford Road Pudsey Leeds West Yorkshire LS28 6EP three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Liz Cuddington Date: 2 5 0 3 2 0 1 0 Information about the care home
Name of care home: Address: 138 Bradford Road 138 Bradford Road Pudsey Leeds West Yorkshire LS28 6EP 01132393142 01132393142 Telephone number: Fax number: Email address: Provider web address: www.sense.org.uk Name of registered provider(s): Name of registered manager (if applicable) Lindsey Harwood Type of registration: Number of places registered: Conditions of registration: Category(ies) : Sense, The National Deafblind and Rubella Association care home 3 Number of places (if applicable): Under 65 Over 65 0 0 0 learning disability physical disability sensory impairment Conditions of registration: Date of last inspection Brief description of the care home 3 3 3 Bradford Road provides personal and social care to three adults with a sensory impairment and who may have other disabilities. The house is situated in Stanningley, on the outskirts of Leeds and is well served by public transport. Parking is provided within the grounds and on the road. The house
Care Homes for Adults (18-65 years) Page 2 of 9 Brief description of the care home can be accessed via ramps. Two of the three bedrooms are situated on the ground floor. There are gardens and raised garden beds to the front and a large decked patio area to the rear. Hand rails are fitted to assist the people with orientation around the house and garden. The service is provided by SENSE, a national voluntary organisation that specialises in the care and support of people with sensory loss. The people who live at Bradford Road are supported to use local services and facilities, including the training and educational opportunities provided by SENSE within their resource centres. Care Homes for Adults (18-65 years) Page 3 of 9 What we found:
We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service One inspector made an unannounced visit to the home. During the visit we talked to people living in the home, the staff and the manager about their experiences of living and working at Bradford Road. Information provided by the manager on the 25th March 2010 indicated that the current weekly fees are paid by the local authorities and health authorities that commission them. Additional costs include personal expenses such as toiletries, hairdressing, holidays, leisure activities and clothes. What the care home does well:
The home sent us their annual quality asssurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. At the previous inspection we required the home to make one improvement. This was to make sure that all electrical appliances are tested regularly for safety. We found the home had made this improvement. The home has recognised quality assurance monitoring systems in place and actively seeks the views and opinions of people who use the service. As part of this process the home sends out annual survey questionnaires and acts on the results. There is a clear complaints procedure and feedback from people indicates that they know who to contact if they have any concerns about the standard of service provided. Care Homes for Adults (18-65 years) Page 4 of 9 We received surveys from five members of staff. The staff surveys indicate that they receive the training they need to carry out their roles effectively and in the best interest of people using the service. We received surveys back from the three people who live at the home. They were all very positive about the support they receive and said the staff support them to live their lives in the way they wish. All the information we have, and our observations during the visit, confirmed that the people who live at the home are looked after well and their needs are met. People are treated with respect and their privacy and dignity is maintained. There are good, safe procedures in place to make sure people receive the healthcare support they need. The people who live at Bradford Road use a variey of ways of communicating. People told us that the staff support them in this and understand them. Members of staff are learning British Sign Language and Braille and picture cards are also used to assist with communication. The support plans are developed in a suitable format that makes them acessible to the individual. For example, one persons plan has been produced in Braille. The plans are person-centred and clearly show how people wish their support to be provided and include their plans for the future. The home works hard to make sure people are able to lead interesting, fulfilling and active lives. People go out on trips to places such as seaside resorts, picnics and the cinema. They also said they enjoy going swimming, to college, visiting the beauticians, dancing and having meals out. The homes staff also support people to go away on holiday, either in the UK or abroad. People also enjoy activities in the home such as baking, listening to music, using the computer and spending time with family and friends. One member of staff said the home Provides individual support and activities for each of the people who live here, offering lots of new experiences and chances to go out into the community. The house is attractively decorated and each bedroom is individually planned to reflect the persons tastes. There are attractive gardens and a patio where people can spend time in the better weather. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. We considered all the information we have about the service including the comments people made in the surveys and during our site visit. Our judgement is that the service is still providing an excellent service. What they could do better:
Care Homes for Adults (18-65 years) Page 5 of 9 The home is run by SENSE, a charitable organisation that supports people with a sensory impairment and who may also have a learning or a physical disability. Throughout the AQAA, and in other documentation, the people who use the service are constantly referred to as the deafblind. This is not accurate as the people at Bradford Road are not necessarily both deaf and blind. The organisation should look at the use of this terminology and consider whether it is necessary to label people at all, as well as in terms of accuracy. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 6 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 7 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
