Latest Inspection
This is the latest available inspection report for this service, carried out on 19th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 14 Bruce Road.
Annual service review
Name of Service: 14 Bruce Road The quality rating for this care home is: The rating was made on: three star excellent service 1 9 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Nick Morrison Date of this annual service review: 1 7 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 14 Bruce Road Southsea Hampshire PO4 9RL 02392738698 Telephone number: Fax number: Email address: Provider web address:
paulaharris2003@yahoo.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Copsewood Associates Number of places (if applicable): Under 65 Over 65 15 0 The maximum number of service users to be accommodated is 15 The registered person may provide the following category of service only: Care home only(PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Learning disability (LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 14 Bruce Road provides care and support to up to 15 service users with learning disabilities. The home is a detached Edwardian house within close proximity to Southsea and Eastney promenade. Bruce Road is in a relatively quiet residential street, but is close to shops, pubs, restaurants, etc. The homes physical environment was found to be well maintained and clean. There are 11 single bedrooms and 2 double bedrooms. There are facilities for residents to have exclusive use of a kitchen area, bathroom, and separate toilet. This allows these service users to exercise a degree of independence
Annual Service Review Page 2 of 5 1 9 1 1 2 0 0 8 and to develop daily living skills. The residents attend a variety of daytime activities including paid employment, college courses and day services. The homes staff and management also promote independence in the residents? leisure time, with individuals accessing local facilities according to assessed need. The home is staffed 24 hours per day, and has a registered manager. Weekly fees range from #322 - #425. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. Written surveys we sent to people who live in the home, staff and other professionals What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The service maintains its focus of ensuring that people who live in the home have good access to a wide variety of community and leisure opportunities. The AQAA shows that there is a low turnover of staff in the home and the manager states that this contributes to the high level of morale amongst staff. Staff told us they enjoyed working in the home. Staff also told us that access to training is very good and that all their training needs are met. Feedback from professionals involved with the home demonstrates a high level of satisfaction with the service provided. Service users are encouraged and supported to maintain their independence and to be involved in their own care and the running of the home. During the year the home has implemented Health Action Plans for all service users and continues to monitor and respond to health needs. The home has a comprehensive quality assurance system in place which is used to involve service users in identifying improvements for the service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 17 November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
