Latest Inspection
This is the latest available inspection report for this service, carried out on 4th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 176 London Road.
Annual service review
Name of Service: 176 London Road The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Kathryn Kirk Date of this annual service review: 3 0 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 176 London Road Waterlooville Hampshire PO7 5SP 02392231983 Telephone number: Fax number: Email address: Provider web address:
www.mencap.org.uk Royal Mencap Society Name of registered provider(s): Name of registered manager (if applicable) Mrs Karen Smith Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 2 0 The maximum number of service users to be accommodated is 2. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Manager Karen Smith has completed the registration process Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 176 London Road is a converted detached property with a front drive for parking plus a rear garden with facilities for the residents. The building was purchased by Mencap and was refurbished to give a suitable environment for 2 specific service users. Each resident has her own bedroom with an en suite bathroom with a walk in shower, wash
Annual Service Review Page 2 of 6 hand basin and a toilet. The home has its own vehicle to transport residents. Staff are provided for 24 hours per day. The first floor contains an office, a staff sleep-in room, an activity room and a bathroom. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Our most recent key inspection and an annual service review. Four surveys returned to us by staff. One survey returned by a relative of a service user. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. What has this told us about the service? At our most recent key inspection of October 2007, we said that the home provided a good quality of service. In the Annual Service Review that we carried out in October 2008 we concluded that it continued to do so. The manager confirmed that the one requirement that we made at the time of the key inspection had been met. This related to the need for relief staff to complete all necessary pre employment checks. The home sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. It was detailed and let us know how the home continues to meet National Minimum Standards and Care Home Regulations. The organisation has gathered information from people who live at the home , to find out how they feel about the service . At our request the manager sent us the outcomes of this information. This was completed with the help of relatives and showed that people were generally satisfied with the service provided. Staff surveyed confirmed that their employer had carried out thorough checks when they were recruited. They also said that they felt that they had enough support, experience and knowledge to meet the different needs of people who live at the home. They said they are provided with relevant training and generally felt that there were sufficient staff to meet the individual needs of those who use the service. Comments made by staff showed that they clearly understand their role as enabling people to make choices and the importance of respecting peoples personal preferences Annual Service Review Page 4 of 6 The manager has notified us of any important things that have happened in the service and has provided information to indicate that they have managed issues well. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 10th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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