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Care Home: 21 Searing Way

  • 21 Searing Way Tadley Hampshire RG26 4HT
  • Tel: 01189817929
  • Fax: 01189817929

Residents Needs:
Learning disability

Latest Inspection

This is the latest available inspection report for this service, carried out on 12th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

For extracts, read the latest CQC inspection for 21 Searing Way.

Annual service review Name of Service: 21 Searing Way The quality rating for this care home is: The rating was made on: two star good service 1 2 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Gwyneth Bryant Date of this annual service review: 0 9 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: 21 Searing Way Tadley Hampshire RG26 4HT 01189817929 F/P01189817929 Telephone number: Fax number: Email address: Provider web address: Dimensions (NSO) Ltd Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users to be accommodated is 5. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 21 Searing Way is registered to provide care and accommodation to five people between the ages of 18 and 65 who have learning disabilities. Each service user has a single bedroom and shares the use of a bathroom and a shower room. Service users share the use of a lounge and the kitchen, which has a dining area. There is an enclosed garden to the side and rear of the home that service users are able to access. The home is located in a residential area of Tadley, approximately 300 metres from local shops. 1 2 0 3 2 0 0 9 Annual Service Review Page 2 of 6 The fee for the home at the time of the last key inspection was from £1500 per week. For more information about the fees and services please contact the Provider. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: * The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. * Information we have about how the service has managed any complaints. * What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. * The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. * Information from other agencies with an interest in the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it and it was clear and gave us all the information we asked for. It had been satisfactorily completed and gave us some information on all parts of the service, in addition to some numerical information. However, the section relating to management had very limited information on how the home is managed and what improvements the home needs to make. It would be good practice to ensure information in the AQAA demonstrates that the home is well managed with robust quality monitoring systems in place. The previous inspection was completed on 12 March 2009 and no requirements or recommendations were made as a result of that visit. Since March 2009 the service has regularly reported significant events that have happened in the care home, as they are required to do. Care plans are regularly reviewed to make sure they are up to date and service users are consulted on the contents ensuring they have a say in how their care is delivered. In addition the care planning process remains under review to ensure the changing needs of service users are identified quickly and there is a plan to produce them in more user friendly format such as photographs and other pictorial information. The home states it is keen to see people receiving a service as individuals and to meet their very individual needs at the outset with a comprehensive pre admission Annual Service Review Page 4 of 6 assessment. This process includes consultation with all interested parties and the provision of comprehensive information on the service. The home has said that it is good at getting feedback from people living in the home and their relatives and supporters, through written surveys and informally. They have acted on these comments by only recruiting people who meet the person specific criterion for the home and to review activities. The home has not received any complaints in the last twelve months nor has there been any safeguarding alerts. There is on-going maintenance with a refurbishment and redecoration programme for all parts of the home. The AQAA states that work is in hand to carry out a check on the electrical systems, improve the paths to reduce the tripping hazard and replace the ramp outside the lounge. In addition, there is a plan to redecorate two bedrooms and improve the communal areas. The recruitment practice is robust with all new staff providing the required information in addition to an induction process that meets the Skills for Care guidance. There is a staff training programme and currently five of the twelve care staff have National Vocational Qualifications at level 2, three others are in the process of gaining this qualification therefore the home is one target to exceed the required 50 of care staff with this qualification. The home has a range of policies and procedures pertaining to the running of the home that are regularly reviewed as part of the quality monitoring process. The AQAA identified some areas where they need to continue to make improvements to all aspects of the service via the quality monitoring systems. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know where improvements need to be made. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 12 March 2011. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: Web: We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

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