Latest Inspection
This is the latest available inspection report for this service, carried out on 26th June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 31 Carter Avenue.
Annual service review
Name of Service: 31 Carter Avenue The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Nick Morrison Date of this annual service review: 2 6 0 6 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 31 Carter Avenue Shanklin Isle Of Wight PO37 7LG 01983867845 01983865777 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Islecare Ltd Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users to be accommodated is 6. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: There have been no changes to the registration in the last twelve months. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 31 Carter Avenue is a registered residential home that provides personal care and accommodation for up to six younger adults with a learning disability. The home is a detached two storey property situated in a residential area of Shanklin within walking distance of local shops, and the town centre with its amenities and facilities. There is a good-sized garden to the rear, which is available for people living at the home to use. Parking is limited to the road in Carter Avenue and level access is via the front of the premises. There is no lift to the first floor and people whose bedrooms are on that level
Annual Service Review Page 2 of 5 are fully ambulant. The registered providers are Islecare Ltd. The homes registered manager is Mr Christopher Hyland. Fees are in line with local social services rates. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included the Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. We looked at information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service returned the AQAA, which contains the information we requested. This gives details of how the service monitors its performance and the planned changes and improvements it intends to make. The last key inspection and the AQAA shows that the home has policies and procedures available for residents regarding complaints and the AQAA told us that the home has received no complaints since the last inspection, however there has been 2 adult protection referrals which were appropriately reported to the relevant authorities and were dealt with effectively. There have been no admissions to the home in the last twelve months. The home continues to implement its Person Centered Planning process and has systems in place to ensure that identified needs are responded to on a planned basis. The AQAA told us that the home continues to develop in response to the needs and wishes of the people who live there and also that the fabric of the home is regularly maintained. The home continues to let us know about things that have happened since our last key inspection and they have shown us that they have managed them well. The home works well with us and they have shown us that their service continues to provide good outcomes for the people that use it. What are we going to do as a result of this annual service review? We will not be rearranging our inspection schedule and will carry out a key inspection by 24 June 2010. However, we can visit the service at any time if this is needed. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
