Latest Inspection
This is the latest available inspection report for this service, carried out on 9th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 448 Lytham Road.
Annual service review
Name of Service: 448 Lytham Road The quality rating for this care home is: The rating was made on: two star good service 1 2 1 1 2 0 0 7 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Wesley Cornwell Date of this annual service review: 0 5 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 448 Lytham Road Blackpool Lancashire FY4 1JQ 01253347810 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs Mary Catherine Webster Number of places (if applicable): Under 65 Over 65 6 0 The registered person may provide the following category of service only: Care Home only - Code PC To Service Users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning Disability - Code LD The maximum number of Service Users who can be accommodated is: 6 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 448 Lytham Road is registered for six adults who have a learning disability. The home is situated in the South Shore area of Blackpool in a pleasant residential area. There are numerous local shops within walking distance and there are other amenities, such as doctors surgeries, pubs and Blackpool Pleasure Beach close by. The house has six large bedrooms, a large lounge and dining kitchen and a yard area to the rear. The house is on a main road and several bus services run from close by into central Blackpool and other areas of the Fylde. The home has a Statement of Purpose and Service User Guide providing information 1 2 1 1 2 0 0 7 Annual Service Review Page 2 of 6 about the care provided, the qualifications and experience of the owners and staff and the services people can expect if they choose to live at the home. A copy of the Service User Guide and most recent inspection report is available from the owner to help people make an informed choice whether to move into the home. The fees charged by the home are three hundred and forty pounds covering all aspects of care, food and accommodation. The owner provided this information on the 4th November 2009. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The annual service review for 448 Lytham Road included the following: The home was asked to complete an Annual Quality Assurance Assessment (AQAA) by us. The AQAA is a self-assessment and data set, which providers are asked to complete each year and is one of the main ways that we obtain information about how they are meeting the outcomes for people using their service. Completion of the AQAA gives providers the opportunity to tell us about their services and how well they think they are performing. The information given allows us to develop a picture of the service being provided and target our inspection activity. We sent surveys to people living in the home to ask their views about how well the home is doing. We received replies from four people and their comments are included in this report. What the owner has told us about things that have happened in the home, these are called notifications and are a legal requirement. Information we had about how the home had managed complaints We looked at the outcome of the previous key inspection and what people told us about the service they were receiving. What has this told us about the service? The owner of the home returned the AQAA to us when we asked for it. The information provided was clear and showed how they were meeting the expectations and outcomes for people. They told us the people in their care have lived at Lytham Road for many years and are settled and content within the home environment. They say they work hard to ensure people are supported to pursue their preferred lifestyle within the home and the local community. They tell us formal house meetings are held and the people in their care are encouraged to express their views. They say a significant amount of staff time is made availble to support people in pursuing their social interests. They tell us close relationships between the people in their care and the staff team have been established over many years and it is important to them that individual rights are respected at all times. They say the people in their care are encouraged to make their own decisions about their lifestyle and these are respected. We surveyed people about the home as part of this review and received replies from four people who live there. They told us people who live at the home make decisions about what to do each day, they know who to speak to if unhappy, the home is fresh and clean, the staff treat them well and listen and act on what the say. The relative of one person said, The home is very well run, clean and tidy. The staff are excellent, very friendly and helpful. Since my son moved into the home we have never had any problems. I believe in giving credit where credit is due and they do a wonderful job with his care. I couldnt imagine him living anywhere else. He is very happy. Annual Service Review Page 4 of 6 The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and continue to show that they provide a service that achieves positive outcomes for the people who live there. There have been no complaints referred to the Care Quality Commission about the home since the last inspection. At the time of this review the Care Quality Commission had not received any safeguarding referrals about staff working at the home. What are we going to do as a result of this annual service review? We will continue to monitor information about 448 Lytham Road. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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