Latest Inspection
This is the latest available inspection report for this service, carried out on 10th July 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 6 Queensview Crescent.
Annual service review
Name of Service: 6 Queensview Crescent The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Stephen Robertshaw Date of this annual service review: 1 0 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Warley Road Scunthorpe North Lincolnshire DN16 1QN 01724270407 01724271603 michelle.hammond@dimensions-uk.org www.dimensions-uk.org Dimensions (UK) Ltd Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability physical disability Number of places (if applicable): Under 65 Over 65 6 3 0 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 6 Queensview Crescent is a care home providing personal care and accommodation for six adults aged 18-65 years with learning difficulties. The care home is owned by Dimensions (UK) Ltd and is situated close to two other homes owned by that company. The home is located in a residential area close to the centre of Scunthorpe. It is close to local shops, amenities and public transport. The home is a purpose built bungalow. All the bedrooms are single; bedrooms are fitted with wash hand basins. Bedrooms are decorated and furnished to meet individual service users requirements and preferences. Communal areas of the home are decorated and furnished in a domestic style. Aids and adaptations are provided as required to meet service users? needs. Information on the service is made available to prospective and current people living in the home via the statement of purpose, service user guide and inspection reports, copies of these documents can be obtained from the manager.
Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we received, or asked for, since the last inspection. This included : The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The Annual Service Review also includes what the service has told us about things that have happened in the home, these are called notifications and are a legal requirement. We have not received any information about this service that gives cause for concern and would make us think that the current quality rating is not accurate. What has this told us about the service? The service sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. It was basic and however all of the information required was provided. It is important that time is spent on completing this document in detail.The content of the AQAA helps to determine the rating of the home and the frequency of the inspection cycle. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and they continue to identify ways to further enhance their service. Each person that lives at the home has a person centered care profile. This is available for all significant people to read giving them an opportunity to gain a good understanding of the individual needs of the people that they are caring for and their ways of communicating. The service is currently re-evaluating their support packages for individuals. They are using a national model to undertake the support evaluations. The home also told us of other improvements they have made since our last review of the service. This includes a new bath being provided in a communal bathroom and the service has also started to introduce new furniture around the home to create a more homely and comfortable environment. Staff training now includes diversity training and staff have been issued with diversity information packs to assist the in their daily tasks. The service still does not have a registered manager with the Commission. This is an outstanding requirement for the service. The AQQA stated that he service was in the process of interviewing people for the vacant post. This will be followed up by the Commission before the next inspection of the service The quality rating for this service is 2* star. This means the people who use this service experience good quality outcomes. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 13th July 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service.
Annual Service Review Page 4 of 6 Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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