Latest Inspection
This is the latest available inspection report for this service, carried out on 9th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 97 Old Street.
Annual service review
Name of Service: 97 Old Street The quality rating for this care home is: The rating was made on: two star good service 0 9 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Laurie Stride Date of this annual service review: 0 2 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 97 Old Street Stubbington Fareham Hampshire PO14 3HG 01329668319 Telephone number: Fax number: Email address: Provider web address:
www.caremanagementgroup.com Care Management Group Ltd Name of registered provider(s): Name of registered manager (if applicable) Conditions of registration: Category(ies) : learning disability Conditions of registration: The maximum number of service users who can be accommodated is: 5 The registered person may provide the following category of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Learning disability - LD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 97 Old Street is a care home providing accommodation for 5 adults with a learning disability. It is owned by Care Management Group Limited, which also owns other registered premises. The home is located near to the centre of Stubbington with there being easy access to the local shops and public transport services. It is a detached
Annual Service Review Page 2 of 6 Number of places (if applicable): Under 65 Over 65 5 0 Change of manager. 0 9 1 2 2 0 0 8 property with a rear garden accessible to service users. All service users have their own bedroom. Communal space in the home consists of a lounge, dining room and conservatory. The home has a car for service users with designated staff drivers. The home has a hydro pool and a sensory room within the building. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The results of the previous key inspection of the service on 09/12/2008. What has this told us about the service? The homes annual quality assurance assessment (AQAA) was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know some of the further improvements they need to make. For example, the service highlights that they could do better in evidencing individuals goals and aspirations in a user friendly format and for all staff to receive training in person centred active support. The service also states that they could involve the people using the service in the staff recruitment process. In terms of the environment, the AQAA states that the sensory room would benefit from being updated, the garden could be improved and a sensory garden built on and an action plan put in place for the redecoration of the communal areas, involving the people using the service in this. The AQAA told us that there are plans in place to futher improve communication aids within the service and to develop user friendly picture/photo books detailing medical appointments. This would benefit people using the service by providing them with more information and choice and reducing any stress and confusion around these appointments. The service also plans to ensure regular quality audits are carried out. The service has also told us about some of the improvements they have made. A ceiling hoist has been purchased for the hydro pool, enabling people with physical disabilities using the service to have ease of access to the pool. The house vehicle has been updated to include an electrically operated chair to promote the independence of those with a physical disability. Trees have been cut down in the garden to make it larger and people using the service are supported to be involved in the maintenance of the garden. The AQAA also told us that one person has been admitted to the service within the last twelve months. The service has received one complaint, but we have not been told if this was responded to within the 28-day timeframe. The AQAA states that there have Annual Service Review Page 4 of 6 been no safeguarding referrals or investigations. The AQAA confirms that all necessary employment checks are carried out when recruiting staff. As part of this annual service review we sent out survey questionnaires for people who use the service and social/health care professionals who have contact with the service. No responses had been received at the time of writing the draft report. The service has not had a registered manager in post since March 2009. The current manager is in the process of applying for registration. She has been in post since August 2009. At the last key inspection, two requirements were identified. One was for the service to have a controlled drug storage facility to comply with changes in the legislation. The previous manager informed us that action has been taken to meet this requirement. Another requirement was made around the system of staff training and recording. The AQAA told us that staff are offered an extensive training package and there are plans for this to grow to become more service user specific and contain specialist training. The service continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? The Care Quality Commission will continue to monitor the service and the schedule of inspection will be kept under review. However, the CQC can inspect the service at any time should there be any concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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