Latest Inspection
This is the latest available inspection report for this service, carried out on 18th June 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Abba Care Home.
What the care home does well This visit has confirmed that the homeowner and staff at Abba Care Home continue to provide excellent outcomes for people using the service. One person using the service who completed the survey wrote, `It is a good home and we are very well looked after.` Members of staff who completed the survey confirmed that they felt supported by the homeowner and were given the training they needed in order to provide person centred care for people using the service. One member of staff commented, `It has a happy caring atmosphere and all the staff and service users get along well together.` What the care home could do better: Detailed information about the health care needs of people using the service should be included in the care plans. This will ensure that members of staff know exactly what they need to do in order to meet the health care needs of each person using the service.To ensure medication is managed correctly all containers of medication should be dated when they opened and the amount of medication left over from the previous month should be recorded on the new medication administration record. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Abba Care Home Wesley Old Hall New Row Weir Bacup Lancashire OL13 8RA three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Susan Hargreaves Date: 1 8 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Abba Care Home Wesley Old Hall New Row Weir Bacup Lancashire OL13 8RA 01706879042 01706879565 rosemarie@wohall.freeserve.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Rosemarie Nash Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 6 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: 6 The registered person may provide the following category of service only: Care home only - Code PC To people of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Mental disorder, excluding learning disability or dementia - Code MD The maximum number of people who can be accommodated is: 6 Date of last inspection Brief description of the care home Abba Care Home is registered with the Commission for Social Care to provide care and accommodation up to 6 residents with a mental disorder. The property is a detached
Care Homes for Adults (18-65 years) Page 2 of 9 0 4 1 2 2 0 0 8 Brief description of the care home house set in a rural area, set back from the road and situated within five acres of fields, farms and gardens. It is reached via an unmade road near the village of Weir. The home has views of the surrounding hills and valleys of the Rossendale Way. Residents accommodation is provided in 6 single bedrooms which are situated on the first floor of the house. Within the home, there are shared lounge areas and a kitchen diner on the ground floor. Prospective residents can have a copy of the statement of purpose, a guide for the people who use the service and colour brochure to inform them of what to expect if they decide to live at the home. Fees at Abba Care Home are determined by a comprehensive needs assessment and can be discussed with the registered manager of the home. Items not covered by the fees are hairdressing, chiropody, holidays, meals out and some toiletries. Care Homes for Adults (18-65 years) Page 3 of 9 What we found:
The quality rating for this service is 3 star. This means that the people who use this service experience excellent outcomes. The reason for this random inspection was to monitor compliance with the National Minimum Standards in order to ensure people using the service continue to experience excellent outcomes. The homeowner completed an Annual Quality Assurance Assessment (AQAA) several weeks before this visit. This document is a self-assessment that focuses on how well outcomes are being met for people who use the service. It also gives us some numerical information about the service. Four completed surveys were returned from people using the service and six from members of staff. At the time of this visit six people were living at the home. We looked at care records and spoke to the member of staff on duty and people using the service. Discussions also took place with the homeowner regarding issues raised during the inspection. People using the service told us they liked living at the home. One person said, Theyre very good, nothing is too much trouble for them. We looked at the care plan of one person using the service. This plan provided information about the persons individual likes and dislikes in order to ensure that care was person centred and delivered in the way they wanted. Care needs were reviewed every month with the person in order to ensure their needs were being fully met. Appropriate risk assessments were also in place so that any risks associated with the activities this person was involved in were effectively managed. Although there was only limited information about the persons health care problems there was no evidence to suggest that these were not being addressed. However, the homeowner was advised to include information about health care problems in the persons care plan along with details of the support they needed from staff in order to manage the problem. A written report was completed during each shift about the health and wellbeing of each person and the activities they had chosen to take part in. It was evident during this visit that people using the service were treated with respect and got on well with members of staff and the homeowner. One person said, All the staff are very good. Were very well looked after. People told us they could choose what they wanted to do each day. One person said, We dont get bored. Medication was stored correctly and administered by members of staff who had received training in the management of medication. We looked at the records for the management of medication. These included a record medication received into the home and administered to people using the service. There was also a record of any unused medication returned to the pharmacist. Accurate record keeping is important because it helps to show medicines are being handled safely.
Care Homes for Adults (18-65 years) Page 4 of 9 Where possible people were supported to look after their own medication. To ensure this was done safely a risk assessment and appropriate records were in place for one person who was self-medicating. The homeowner and another member of staff were responsible for ordering and checking medication. However, the homeowner was advised to date all containers of medication when they were opened and record the amount of any medication left over from the previous month on the new medication administration record. This ensures that all medication can be accounted for and helps to prevent mishandling. The homeowner told us in the AQAA that the complaints procedure clearly explained what people using the service should do if they needed to make a complaint. Surveys completed by people using the service stated that they knew who to speak to if they were unhappy about anything. The homeowner said that people were also given the opportunity to talk about any concerns they may have at their regular meetings. One person using the service said she felt confident to make a complaint should this be necessary. The members of staff who completed the survey indicated that they knew what to do if someone expressed any concerns to them. According to the AQAA no complaints have been made to the homeowner in the last year. No complaints have been made to the Care Quality Commission about Abba Care Home since the last key inspection. The homeowners told us in the AQAA that appropriate policies and procedures for safeguarding vulnerable adults were in place. Discussion with a member of staff confirmed that she had received training. She also said she would report any concerns immediately and knew the procedure she must follow. The staff who completed the survey stated that two written references and a Criminal Records Bureau check had been obtained before they had started working at the home. These checks ensure people who use the service are protected from the employment of unsuitable staff. What the care home does well: What they could do better:
Detailed information about the health care needs of people using the service should be included in the care plans. This will ensure that members of staff know exactly what they need to do in order to meet the health care needs of each person using the service.
Care Homes for Adults (18-65 years) Page 5 of 9 To ensure medication is managed correctly all containers of medication should be dated when they opened and the amount of medication left over from the previous month should be recorded on the new medication administration record. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 6 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 7 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 19 Care plans should include detailed information about all health care needs of each person using the service. This will ensure that members of staff know the action they must take in order to meet those needs. All containers of medication should be dated on opening and the amount of any medication left over from the previous month should be recorded on the new medication administration record. This will enable accurate stock checks to be made in order ensure medication is being managed correctly. 2 20 Care Homes for Adults (18-65 years) Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
