Latest Inspection
This is the latest available inspection report for this service, carried out on 27th July 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Abbotsford Nursing Home.
Annual service review
Name of Service: Abbotsford Nursing Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Geraldine Blow Date of this annual service review: 2 7 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 8/10 Carlton Road Whalley Range Manchester Lancashire M16 8BB 01612268822 01612264430 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mrs Gillian Gaughan Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Abbotsford Care Home Limited Number of places (if applicable): Under 65 Over 65 0 44 The registered person may provide the following category/ies of service only: Care home with Nursing - Code N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP The maximum number of service users who can be accommodated is: 44 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Registered manager has left the home and new manger has been appointed and registered. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Annual Service Review Page 2 of 6 Abbotsford provides accommodation for a maximum of 44 residents. The registered provider is Abbotsford Care Home Limited and the Responsible Individual is Mr Joseph Heiftz. The home is situated in a residential area in the South of the City of Manchester. Local facilities and bus routes are within easy walking distance. There are parking facilities to the front of the property. The building is a spacious detached Victorian house set in its own grounds. The home provides accommodation to a number of Chinese residents. Accommodation is provided on four floors. There are 44 single bedrooms, 29 of which have en-suite facilities. There are 2 double rooms providing en-suite facilities. There are several lounge/dining rooms. The charges for fees range from #379.14 to #411.39 per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. A number of staff members and people living at the home were sent surveys to gain their comments about the service. At the time of writing this report five staff and had returned surveys. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA). It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. We received five completed survey from staff, which were all positive about management support. The surveys identified that the manager regularly meets with them to give support. The surveys identified that they are given training that is relevant to their role and induction covered everything very well. One comment about what the home does well was that the home gives training, supervision, appraisal and good teamwork and another comment was that the homes gives enough training. The completed AQAA told us that all new members of staff undergo an induction programme which includes Skills for Care. The staff surveys identified that they knew what to do if somebody had concerns about the home. They told us in the AQAA that they have a complaints procedure in place and that they have a positive approach to complaints because they believe it helps in improving the service. The AQAA also told us they have policies in place regarding Safeguarding Vulnerable Adults and all staff have received appropriate training. Three staff surveys identified that there are always enough staff to meet the individual Annual Service Review Page 4 of 6 needs of the people living there, one survey said there usually is and one survey said there sometimes is. The AQAA told us they have a good skill mix combining knowledge and experience. The staff numbers reflect the current occupancy and peoples needs. Recruitment would increase if the level of needs altered. When asked what the service does well some staff comments included the home promotes a warm and sociable environment, the residents are happy and well cared for and we have a good regular team who try hard to keep a happy home. All five of the staff surveys identified that they thought the home needed to improve on its refurbishment, decorating and general updating. One of the staff surveys told us they thought there should be more entertainment for the people living there. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 21st July 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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