Latest Inspection
This is the latest available inspection report for this service, carried out on 20th July 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Allenbrook Nursing Home.
Annual service review
Name of Service: Allenbrook Nursing Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Craig Willis Date of this annual service review: 2 0 0 7 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 34 Station Road Fordingbridge Hampshire SP6 1JW 01425656589 01425655410 allenbrook@bmlhealthcare.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: Allenbrook Care Ltd Number of places (if applicable): Under 65 Over 65 0 43 43 0 The maximum number of service users who can be accommodated is: 43 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - OP Physical disability - PD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: A new manager has been appointed but has not yet been registered with us. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Allenbrook is a large Georgian period country house situated in extensive grounds and it was converted for use as a nursing home. It is owned by Allenbrook Care Ltd, a company formed with the specific purpose of purchasing and owning the care home and the day-to-day operation is the responsibility of managing agents, Affinity Care Homes. The home is located within a quarter of a mile of the small country town of
Annual Service Review Page 2 of 5 Fordingbridge, with all its amenities. There is limited bus service from Fordingbridge to the centres of Ringwood and Salisbury the nearest large centres of population. The nursing home has three floors on which service users are accommodated. A passenger lift provides access to all floors. The homes communal rooms comprising a dining room and a separate lounge and a large sun lounge/conservatory are all located on the ground floor. Communal WCs and baths are located on all floors. Other facilities provided include a laundry service and full board. The home provides a limited meals on wheels service to people living in the local community. Potential residents are sent a brochure and given verbal information about the services the home provides they are also invited to visit the home. When an individual moves into the home they receive a welcome pack that includes the homes Service Users Guide and a copy of a report of the last inspection. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection on 17 July 2008. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the home. These are called notifications and are a legal requirement. The previous key inspection. What other people have told us about the home. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. We received a completed survey from one person who lives in the home. This person said they usually receive the care and support they need and staff usually listen to them and act on what they say. The person said they know how to make a complaint if they are not happy and that the home is always fresh and clean. We received completed surveys from three staff who work in the home. Staff said they always receive up to date information about the needs of people they are caring for and receive training that is relevant to their role, helps them understand and meet peoples individual needs, keeps them up to date with new ways of working and gives them enough knowledge about health care and medication. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 16 July 2010. However, we can inspect the home at any time if we have concerns about the quality of the service or safety of people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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