Latest Inspection
This is the latest available inspection report for this service, carried out on 17th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Allerton Avenue.
Annual service review
Name of Service: Allerton Avenue The quality rating for this care home is: The rating was made on: two star good service 2 1 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Stevie Allerton Date of this annual service review: 1 6 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 3 Allerton Avenue Moortown Leeds West Yorkshire LS17 6RE 01132888577 01132888577 allertonavenue@c-i-c.co.uk www.c-i-c.co.uk Community Integrated Care Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 2 2 The 2 places for LD(E) are for the service users named in connection with the variation application December 2003 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Allerton Avenue is a large detached house in an area of similar houses in a suburb of Leeds close to local shops and a bus route into the city centre. The home provides residential care for up to four male and female adults with learning disabilities. The home does not provide nursing care. The communal lounge and dining room, separate kitchen and laundry are on the ground floor. Bedrooms on the first floor are of a good size and all are single. There is no lift access to the first floor. The house has a large well-maintained garden and on road parking. All the housemates share the house car.
Annual Service Review Page 2 of 6 2 1 1 1 2 0 0 8 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection in November 2008. This included: surveys returned to us by people using the service, the staff and other people with an interest in the service; information we have about how the service has managed any complaints; what the service has told us about things that have happened in the service (these are called notifications and are a legal requirement); the previous key inspection and the results of any other visits that we have made to the service in the last 12 months; relevant information from other organisations, such as the Fire Officer; what other people have told us about the service. What has this told us about the service? The manager completed the AQAA fully. This gave us a lot of information about how the service has improved since the last inspection and what improvements they still intend to make: The service has recruited more support staff, which has enabled more in-house activities to be provided, along with more social outings. The service is keen to recruit people from different backgrounds and different life experiences, to bring a diverse approach into the home and enhance the experiences of the people they support. There is now a better gender balance on the staff team, which reflects the balance of people living at the service. The service user guide has been produced in a more user-friendly format, using pictures to support the text. The service intends to develop this further and produce a video/DVD, to improve accessibility to this information. All four people living at the service have their own appointed advocate. During the past year several safeguarding issues have arisen for people. The service has worked well with advocates, families and professionals from a range of disciplines, to put agreed structures and procedures in place to minimise risks. Improvements have been made to the premises, with bathrooms and toilets being refurbished this year. There are plans to continue these improvements, with the redecoration of peoples bedrooms and the lounge. The manager is in the process of becoming registered with CQC. People always tell us that they are happy with life at the home. Comments in the surveys that were returned to us included: I like my dinners, I can have a beer, I like (named staff) and I can see my sister and brother, I like going shopping and I Annual Service Review Page 4 of 6 can watch TV any time in my room, I like going on holidays, I like seeing my advocate, I feel safe. Staff surveys said: This is a great home with a versatile team of staff, We provide a safe and homely environment for people, All staff members help each other and I appreciate the chemistry and team work I have with the team, I have enjoyed my experience since joining Allerton Avenue and have developed a genuine friendly relationship with the service users. We are always told about important things that have happened in the service since we did our last key inspection. The service has shown that they manage issues well and they have the interests of the people living there at the centre of what they do. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We think the quality of the service might have improved since the last key inspection. We will do a key inspection by 20th November 2010 to review our assessment of the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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