Latest Inspection
This is the latest available inspection report for this service, carried out on 26th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Althorpe Care Home.
Annual service review
Name of Service: Althorpe Care Home The quality rating for this care home is: The rating was made on: three star excellent service 0 9 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Theresa Bryson Date of this annual service review: 1 6 0 2 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 3 Main Street Althorpe Scunthorpe North Lincolnshire DN17 3HJ 01724783363 01724783911 sandra.althorpe@btconnect.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mrs Sandra Rosamond Jane Kirk Conditions of registration: Category(ies) : old age, not falling within any other category Complete Care (UK) Ltd Number of places (if applicable): Under 65 Over 65 0 23 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Althorpe Care home is situated in the village of Althorpe, which is close to Scunthorpe. The home is registered to care for twenty-three individuals over sixty-five years in the category of old age, not falling into any other category. The building is said to be over two hundred years old and has had the benefit of an extension that was built approximately twelve years ago. Nineteen single and two shared bedrooms are accommodated on two floors accessed by a stair lift. However, as there are still some stairs to manoeuvre at one end of the second floor, service users residing in these specific bedrooms would need to be mobile. There is a large, well-maintained garden with mature horse chestnut, apple and holly trees. It is easily accessible to all of the
Annual Service Review Page 2 of 5 0 9 0 2 2 0 0 9 service users. There are facilities for car parking in the grounds. At the time of the site visit to the home the fees for the care provided are reviewed annually. Additional charges are made to the service users for private hairdressing and chiropody services. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received since our last inspection. This included:The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service, health and social care professionals, relatives and staff. Information we have about how the service has managed complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. Relevant information from other organisations. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. Our judgment is that the home is still providing a good service and that they know what further improvements they need to make. We had nine surveys returned to us from people who live in the home, four from relatives, two from health and social care professionals and six from staff. Many made positive comments about living at Althorpe, working there and about the services it provides. Some people thought there should be more staff on duty and that the environment still was not always well decorated. Others stated they would like more activities to take place and would like to go out side more, not only in the garden but also the local community. A change of menus was also required by some people living in the home. People made such comments as staff are fantastic and feel staff know mum so well. A relative told us they were notified promptly of any problems and that staff promote independence at all times with each person. The home had dealt with a concern last year but kept us informed of the outcome. It has currently a safe guarding investigation in progress and CQC are awaiting the outcome. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 8th February 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
