Latest Inspection
This is the latest available inspection report for this service, carried out on 26th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Ashgrove House.
Annual service review
Name of Service: Ashgrove House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Michelle Haller Date of this annual service review: 0 1 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 72 Butterworth Lane Chadderton Oldham Lancashire OL9 8DX 01616812183 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: Ashgrove House Care Ltd Number of places (if applicable): Under 65 Over 65 0 0 0 8 32 8 The services is registered for a maximum of 32 service users to include: *up to 32 service users in the category of OP (Old age not falling within any other category). *up to 8 service users in the category of PD(E) (Physical disability over 65 years of age). *up to 8 service users in the category of DE(E) (Dementia over 65 years of age). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Ashgrove House is situated in a residential area of South Chadderton. The home is close to local amenities such as shops, churches and schools. The home is a large Victorian house, which has been extended and refurbished to provide 32 single rooms, 28 with en-suite facilities. Bedroom accommodation is
Annual Service Review Page 2 of 5 none provided on the ground and first floors. There is a passenger lift to the first floor. Bathing facilities include two assisted baths and two shower rooms. Easily accessible toilets are available on each floor. Communal areas include a large lounge and dining room and two smaller lounge areas one of which can be used by smokers. The home has ample parking a large courtyard style garden to one side. The current weekly rate charged at Ashgrove House ranges from #360 - #400. A copy of the previous Commission for Social Care Inspection (CSCI) report was available in the foyer. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment AQAA that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The previous key inspection and the results of any other visits and telephone calls that we have made to the service in the last 12 months. What has this told us about the service? The manager sent us their annual quality assurance assessment AQAA when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they seek the opinions of the service users in order to develop and further improve the service. The manager told us: We have introduced a poetry morning in response to a request from a resident. We were told that the majority of staff have completed infection control training. We were told that the majority of staff 18 out of 29 have completed National Vocational Qualifications (NVQ) in Care level 2. We have not received any information about the agency from other sources. We have not received any complaints about the agency from any source other than the issues discussed below. The manager stated that there has been two adult protection issues looked at since the previous inspection. We were told about these and were satisfied that the issues had been dealt with in accordance with Oldham Metropolitan Borough Council safeguarding adults protocol. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 14th July 2010 Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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