Latest Inspection
This is the latest available inspection report for this service, carried out on 15th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Baytrees.
Annual service review
Name of Service: Baytrees The quality rating for this care home is: The rating was made on: three star excellent service 1 8 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ian Craig Date of this annual service review: 1 2 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 246 Old Worting Road Basingstoke Hampshire RG22 6PD 01256466274 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Miss Zoe Anne Strong Conditions of registration: Category(ies) : learning disability Conditions of registration: Liaise Loddon Ltd Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users to be accommodated is 4. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Baytrees is a care home providing personal care and accommodation for 4 young adults with a learning disability. It is owned and managed by Liaise Loddon. The home is a four bedroom detached house located in the heart of Basingstoke and is within access to local shops and services as well as to shops and leisure amenities within the main town. The home has a large private enclosed garden with areas for growing
Annual Service Review Page 2 of 6 1 8 0 9 2 0 0 8 vegetables as well as ample space for service users to relax. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included the annual quality assurance assessment, AQAA, that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service sent us their annual quality assurance assessment (AQQA) when we asked for it. We looked at the information in the AQAA and it is our judgement that the home is still providing a good service and that they know what improvements they need to make. We were unable to use information that would have been provided in surveys. A limited number of telephone surveys of health and social care professionals were carried out. Health and social care professionals report that the services assessment arrangements ensure that accurate information is gathered and the right service planned for people. Comment was made that the home managed a residents move into the home well, and that in depth information was gathered by the home prior to this. Health and social care needs are said to be met. The service is reported to always seek advice when appropriate and always acts on this advice. Professionals reported that the service has regular reviews of individual residents needs and that these are thorough. One person said that these could be improved by focusing more on the outcomes for the individual. The home is said to promote residents privacy and dignity. Comment was made that the service is particularly good in communicating with residents and that the residents are well cared for. Residents relatives are said to be satisfied with the service provided. Residents attend a range of activities for leisure and developing independent living skills. Choice is said to be promoted in how people can spend their time although one Annual Service Review Page 4 of 6 person said that the choice of activities could be improved. Staff have access to a variety of training courses. Additional training has been provided for staff in safeguarding vulnerable adults, the Mental Capacity Act 2005 and deprivation of liberty safeguards. Health and social care professionals report that the staff and manager have the right skills and experience to support peoples health and social care needs. Staff are said to be supported and well managed in their work. The AQAA did not give details as requested regarding the numbers of staff and the numbers trained at National Vocational Qualification. The AQAA states that ongoing improvements have been made to the environment. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 18/09/2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
