Latest Inspection
This is the latest available inspection report for this service, carried out on 8th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Beresford Lodge.
Annual service review
Name of Service: Beresford Lodge The quality rating for this care home is: The rating was made on: two star good service 2 2 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Karena Reed Date of this annual service review: 0 7 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Beresford Road Seaton Sluice Whitley Bay NE26 4RJ 0191-2377272 01912377272 wcvnl19@supanet.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Mr M Chawla Number of places (if applicable): Under 65 Over 65 0 0 6 20 The maximum number of service users who can be accommodated is: 26 The registered person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP, maximum number of places: 20 Dementia - Code DE, maximum number of places: 6 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Beresford Lodge is a home registered to provide personal care to twenty-six adults. Categories of registration include twenty places for older people over the age of sixtyfive years and six places for people with memory loss over sixty-five years of age. The home does not provide nursing care. The home is situated in a residential area in the village of Seaton Sluice and is on a bus route. It is close to local shops, pubs and the
Annual Service Review Page 2 of 6 2 2 0 1 2 0 0 9 nearby coast. The home consists of a large detached house with large gardens. All bedrooms are for single occupancy. Rooms are available on two floors of the building although three bedrooms to the front of the main house cannot be used due to restricted escape if there was a fire. There are two large lounges and a dining room overlooking gardens to the front and rear of the building. There are two assisted bathrooms and six lavatories. A Statement of Purpose and service user guide are available at the home for residents who are interested in coming to live at the home. The guides describe the services and facilities provided by the home and how staff are trained to meet service users care and support needs. CQC inspection reports are also available at the home detailing the quality of care provided by the home. Fees payable for living at the home at the time of inspection in January 2009 vary between £410.08 and £424.52. Additional charges are payable for hairdressing, private chiropody, personal toiletries and newspapers. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for,since the last key inspection. This included: The annual quality assurance assessment,(AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organizations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for.We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The home continue to listen to the people who use the service and are making improvements to the home as a result of this. In the surveys returned people involved with the home have said they are happy with the care and support provided by staff. Staff are usually around when they are needed. Comments include: Food is generally good but more variation is required. The staff look after people well. My brother always seems well cared for. The staff look after people living at the home well. The manager is great. The front garden needs more flowers. Annual Service Review Page 4 of 6 Care that is given is good. There could be more activities. The home provides a warm, friendly atmosphere with excellent relationships between staff and service users. There should be more trips out for residents. More up to date equipment and appliances would help improve the quality of living. The home does well at ensuring the nutritional requirements of service users are met. The environment is clean and hazard free. Staff provide individual care and support to people who use the service to ensure that their health and social care needs are met. Information from surveys also stated that individuals health care needs were always met by the home. One safe guarding incident has been reported since the last inspection. This has been investigated using the multi-agency safe guarding procedures. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan,and will do a key inspection by January 22nd 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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