Latest Inspection
This is the latest available inspection report for this service, carried out on 27th April 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Blesma Home.
What the care home does well We found the homes care plans were well maintained and the health and personal care needs of people were being were being met. The people we spoke to told us they were happy and wouldn`t wish to live anywhere else. One persons said, " They have created a happy, relaxed atmosphere with first class round the clock care. I don`t think there is anything they can improve on". The homes recruitment procedures have been reviewed and there was evidence that these are robust to ensure the people in their care are protected and safe. The people we spoke to told us they like living at the home and they were being well cared for. One person said, "They provide a really friendly environment and it doesn`t feel institutionalised. My guests are always made welcome". Another person said, "This is the best home for limbless and ex service people. They have created a very caring home with wonderful staff and management. They have just been awarded Gold Investors in People. Well done to the management and staff. Well deserved". Medication practices observed during the visit were safe and good records had been maintained confirming people received their medicines as prescribed by their doctor. What the care home could do better: There has been no requirements or recommendations made of the home during this inspection. The manager and her staff continue to provide a service, which people are happy with and feedback throughout the inspection process was positive about the home and the staff who work for them. However, the manager of the home understands there is always room for improvement and they must continue to work hard to ensure the standards presently being provided continue to be met. During completion of the Annual Quality Assurance Assessment form the manager has identified some areas where she thinks the service being provided can be improved. These include the continued development of care plans and to educate their staff and make them more comfortable with end of life care. They also tell us they have incorporated the Liverpool Care Pathway into their care plans and are awaiting for accreditation for the Gold Standards Framework. Random inspection report
Care homes for older people
Name: Address: Blesma Home 539 Lytham Road South Shore Blackpool Lancashire FY4 1RA three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Wesley Cornwell Date: 2 7 0 4 2 0 1 0 Information about the care home
Name of care home: Address: Blesma Home 539 Lytham Road South Shore Blackpool Lancashire FY4 1RA 01253343313 Telephone number: Fax number: Email address: Provider web address: blackpool@blesma.org Name of registered provider(s): Name of registered manager (if applicable) Mrs Jacqueline Longden Type of registration: Number of places registered: Conditions of registration: Category(ies) : British Limbless Ex Servicemen`s Association care home 49 Number of places (if applicable): Under 65 Over 65 0 physical disability Conditions of registration: 49 The registered person may provide the following category/ies of service only: Care home with nursing - Code N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Physical disability - Code PD The maximum number of service users who can be accommodated is: 49 Date of last inspection Brief description of the care home BLESMA in Blackpool is owned by the British Limbless Ex-Servicemens Association. It is registered for 49 persons with physical disability.
Care Homes for Older People Page 2 of 9 0 4 0 3 2 0 0 9 Brief description of the care home There are some short stay holiday/respite beds available at the home. All rooms have en-suite facilities and the home is furnished to a good standard. There are specially adapted vehicles to accommodate wheelchairs and a full entertainments programme is arranged. The home is situated in the South Shore area of Blackpool and is close to a good number of shops, banks and a post office. The grounds are well kept and there is parking space for visitors. The home has a Statement of Purpose and Service User Guide providing information about the care provided, the qualifications and experience of the owners and staff and the services residents can expect if they choose to live at the home. A copy of the Service User Guide and most recent inspection report is available from the manager to help people make an informed choice whether to move into the home. The range of fees charged by the home are three hundred pounds to four hundred and eighty pounds covering all aspects of care, food and accommodation. The manager provided this information on the 27th April 2010. Care Homes for Older People Page 3 of 9 What we found:
This unannounced random inspection was carried out to assess how the home was meeting the health and personal care needs of people, how complaints are handled and monitor the progress they had made in addressing outstanding requirements made following the homes last inspection undertaken in March 2009. During the inspection we looked at care plan records, recruitment procedures and the homes complaints procedure. We also spoke to the manager, three staff members and two people who live at the home. We looked at the care plan records of two people and found they had full assessment information in place including their religious/cultural and relationship needs. The assessment had identified the nutritional needs of the people and risk assessment information advising staff members of the action to be taken to minimise identified risks and hazards. We found the homes assessment information had been developed since our last visit to include the social and leisure interests of people. The two care plans we looked at had been structured to ensure the health and personal care needs of people were being met. They were well maintained, kept under review and daily entries were being made documenting the care and support being provided. Daily entries had been documenting where health problems had been identified and the action taken by the home. GP visits had been documented and the outcome recorded. The care plans confirmed the weight and blood pressure of both people were being monitored each month. One care plan had clearly documented the action the home had taken where the health of one person was causing concern. The information recorded was detailed and confirmed appropriate action had be taken to address the persons health problems. We spoke to a care worker on duty and they confirmed they always have access to care plan information and they told us these were easy to follow. Practice observed during our visit confirmed the staff on duty had a good understanding of the needs of people they were supporting. They were observed making entries on care plans recording the care and support they had provided ensuring the information recorded was upto date. The people we spoke to told us routines were relaxed and the staff were easy going. They told us the staff were very polite and respectful. They said they were very happy with the care being provided and didnt feel they could be looked after better anywhere. They told us they had the freedom of the home and could choose to spend time in their room if that was their wish and their privacy was respected by the staff. One person we spoke to said, I am very happy with my care and couldnt ask for better attention anywhere. I dreaded the thought of having to go into a home as I didnt know places like the Blesma existed. I am really happy here. We looked at the procedures the home has in place for the administration of peoples medicines and found these were safe. The staff members responsible for the administration of medicines had received training to ensure they had basic knowledge of how medicines are used and how to recognise and deal with problems in use. Medication practices observed during the visit were safe and good records had been maintained confirming people received their medicines as prescribed by their doctor. Controlled medication was checked and was appropriately stored, administered and signed for. A
Care Homes for Older People Page 4 of 9 written risk assessment is carried out for any member administering their own medication. Examination of staff records confirmed the home has thorough and robust systems in place for recruiting staff members ensuring the protection of people living there. We found the management committee continue to visit the home regularly to support the manager and her staff. Since our last visit they have also implemented unannounced visits where the responsible person or someone nominated by them visits the home at least once a month. During the visits the nominated person speaks to the people in the home and staff members, to form an opinion of the standard of care provided, undertake an inspection of the premises and some documentation. A report is now being completed by the nominated person with their findings and these were being retained at the home and were available for inspection. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking
Care Homes for Older People Page 5 of 9 following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 6 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 7 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
