Latest Inspection
This is the latest available inspection report for this service, carried out on 6th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Broughton House.
Annual service review
Name of Service: Broughton House The quality rating for this care home is: The rating was made on: two star good service 2 2 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Elizabeth Holt Date of this annual service review: 2 1 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Park Lane Salford Manchester M7 4JD 01617402737 Telephone number: Fax number: Email address: Provider web address:
matron@broughtonhouse.com Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: Broughton House, Home for Disabled ExServicemen Number of places (if applicable): Under 65 Over 65 0 50 50 0 The registered person may provide the following categories of service only. Care home with Nursing - code N, to people of the following gender:- Either. Whose primary care needs on admission to the home are within the following categories: - Old age not falling within any other category - Code OP. Physical disability - Code PD The maximum number of people who can be accommodated is: 50 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Broughton House is a large detached Victorian property, which is registered to provide nursing and personal care services for up to fifty ex service men and women. Accommodation is provided on two floors with eight shared and thirty-four single rooms. All shared rooms have en-suite facilities that include a walk in shower and a
Annual Service Review Page 2 of 5 2 2 0 9 2 0 0 8 large proportion of single rooms also offer the same en-suite facilities. There are several lounge areas around the home including a smoking lounge and a non-smoking lounge. A large dining room with bar facilities is situated on the ground floor, which also doubles as a social area. The home is suitable for wheelchair users and has a lift to assist residents to the first floor. There are a number of assisted bathrooms around the home. There is a physiotherapy room on the ground floor and the home employs its own physiotherapist three days a week. The weekly fees at Broughton House are currently 380.99 pounds per week. The additional cost for nursing placements is 106.30 pounds per week, which is covered by RNCC. Additional charges may also be made for hairdressing and other requirements. Broughton House is located in a residential area within ten minutes drive of Manchester and Salford. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Five completed surveys were returned to us by people using the service. Other information used in this review includes what the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. Any relevant information from other organisations. What other people have told us about the service. The previous inspection report and the results of any other visits that we may have made to the service in the last twelve months would also be taken into account. What has this told us about the service? The home sent us their annual quality assessment (AQAA) when we asked for it. It was well written and gave us all the information we asked for. We looked at all the information in the AQAA and our judgement is that the home is still providing a good service. It was clear that the manager knows what other things they want to do to improve the outcomes for the people living there. We received comment cards from five people living in the home. All five continue to be happy with the care provided. Comments included, The home involve my father throughout the day because they know him as an individual, and I am very glad to be part of this home and I am very well treated by all the staff. Another person wrote, They look after my needs and treat me well. Four people stated that the staff are Alwaysavailable when you need them and one person said, Usually. People were generally happy with the care and attention they received from the staff. Since the last inspection the Care Quality Commission has not received complaints or been involved in any adult protection investigations in respect of this service. The manager told us in the AQAA that adopting the Gold Standard framework has made a huge improvement in the end of life care provided at Broughton House. The home continues to let us know about things that have happened since our last key inspection and they have shown that they manage issues well. What are we going to do as a result of this annual service review? The Care Quality Commission will continue to monitor information about this service and will carry out an inspection when required. We can inspect the service at anytime if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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