Latest Inspection
This is the latest available inspection report for this service, carried out on 5th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Burn Brae Lodge.
Annual service review
Name of Service: Burn Brae Lodge The quality rating for this care home is: The rating was made on: three star excellent service 0 8 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mary Blake Date of this annual service review: 0 7 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Prospect Hill Corbridge Northumberland NE45 5RU 01434632022 01434634907 enquiries@burnbraelodge.co.uk www.burnbraelodge.co.uk Bridge Care Residential Limited Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 18 0 0 13 The maximum number of service users who can be accommodated is: 31 The registered person may provide the following category of service only: Care Home only - Code PC, To service users of the following gender: Either, Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP, maximum number of places 13, Dementia - Code DE, maximum number of places 18 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: No change to provider/manager. Review of conditions to remove age restrictions. 0 8 0 1 2 0 0 9 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Burn Brae is a care home providing personal care and accommodation for 31 older people, some of whom have a dementia. The home is located in a rural setting approximately a mile from the village of Corbridge with no immediate access to any community facilities. The proprietor provides transport for visitors to the home and for
Annual Service Review Page 2 of 6 any resident requiring a community service. Set in extensive landscaped grounds with a wood to one side and views over the Tyne valley on the other, the property consists of a large detached family house that has been extended. The home consists of 31 single bedrooms, 6 of which have ensuite shower and toilet facilities and 7 which have en suite toilet and hand basin. There is a passenger lift installed. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The home sent us information this included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. Have your say surveys from people who use the service, staff and supporting health professionals. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing an excellent service and that they know what further improvements they need to make. Surveys were sent out and good responses were received, four service users, three staff surveys and two supporting health professionals surveys were returned. These were very positive Comments from people who use the service and their supporters included the home likes you to use it as your home there is always somebody ready to help if needed the home is always welcoming the home tends to run fairly smoothly with an air of general goodwill the organised activities are very welcome always happy to see visitors at any time treats me like a human being with dignity and respect, not as a number or a thing. Staff commented we do courses most of the time, we get updated and we are always learning things every day I learn from my work colleagues even after all these years the home cares for residents, their families and also care for the staff I am proud to be part of the team proud to tell people that I work at Burn Brae Lodge as we are a very good home we try all the time to make things better, we look, we listen and if Annual Service Review Page 4 of 6 possible we do treat residents with respect keeping up to date with care keeping the home clean and odour free keeping relatives informed of residents needs/changes in care catering for the individuals needs to keep developing and improving all of the time Burn Brae Lodge is a small home it is homely and has a friendly feeling we provide a good standard of care apart from the resident and family meeting I would like to set up an informal carers group where families can come along for coffee and chat and become even more involved with the care of their family member I am always given the chance of training that will keep me up to date. Supporting health professionals commented very individual care homely organisation always ask for professional help appropriately all the carers at Burn Brae Lodge show consideration, respect and care for the residents there are always a lot of carers on site whenever I visit the atmosphere is very cheerful the rooms are clean there are often activities for the residents I never have any worries about the patients cared for in Burn Brae Lodge I know that they seek doctors advice appropriately and that the well being of the residents is the primary consideration. The home has informed CQC of any events that have happened since our last key inspection but there have been no cause for concern. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by January 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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