Latest Inspection
This is the latest available inspection report for this service, carried out on 3rd June 2010. CQC found this care home to be providing an Adequate service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Byron House.
What the care home does well People are able to live the life they choose to and are consulted about all of the things that happen in the home. They are supported to be as independent as they can be, by a well trained and knowledgeable staff team. Managers and staff work well as a team, in the best interests of the people who live in the home. People made comments such as `things are going pretty well here now`, `I wouldn`t want to live anywhere else`, and everyone said that they were very happy with their accommodation and care. What the care home could do better: We saw that the home has completed all of the requirements and recommendations we made at the last inspection visit, about things like care plans, risk assessments, and medication records. We did not make any other requirements or recommendations at this visit. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Byron House 104 Drummond Road Skegness Lincs PE25 3EH one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Wendy Taylor Date: 0 3 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Byron House 104 Drummond Road Skegness Lincs PE25 3EH 01754768909 01754768909 Telephone number: Fax number: Email address: Provider web address: info@prime-life.co.ukwww.prime-life.co.uk Name of registered provider(s): Name of registered manager (if applicable) Christine McMahon Type of registration: Number of places registered: Conditions of registration: Category(ies) : Prime Life Ltd care home 23 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: 23 The maximum number of service users who can be accommodated is 23 The registered person may provide the following categories of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding learning disability or dementia - Code MD Date of last inspection Brief description of the care home Byron House is a three-storey building combining two houses with three extensions, and it is situated in a residential area of the seaside resort of Skegness. The home is approximately half a mile from the town centre, although several local shops are available within a few hundred yards of the home. Accommodation is provided on
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home ground, first and second floor levels. There are car parking spaces at the side of the house, and there are some limited on-street parking facilities. The gardens are small, but there are well maintained seating areas for people to enjoy the outdoors. Transport is provided by the home, and there is good access to public transport. The home cares for people with mental health needs, who require personal care. The registered manager said that current fees range between £360.00 and £475.00 per week. Information about these fees and the day to day operation of the home, including the latest inspection report, are available from the main office within the home. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This unannounced random inspection took place during June 2010, and included a visit to the home. This type of inspection is carried out to monitor how the home is operating, and what the quality of the service is like for the people who live there. The visit lasted for three and three quarter hours, and before we visited we looked at all of the information we had about the home. This included the previous key inspection report, action plans the home had sent us, and reports of any events that had happened in the home. Some people who live at the home also sent us surveys to tell us what they thought of the service. During the visit we looked at things like care plans, risk assessments, activity plans, and general record keeping processes. We also looked at what the home had done to address the requirements we made at out last key inspection. We spoke to people who live at the home to find out what it is like to live there, and we spoke to staff about how they make sure peoples needs and wishes are met. Some of the people we spoke to had recently come to live at the home, and they told us that staff had supported them very well to settle in and get to know everyone. Peoples files show that they are involved in assessing their needs and developing care plans to make sure their needs and wishes are met. The plans also include information about how people want to be supported with their privacy and dignity, and there are clear plans to help people develop their independence. For example, we saw that some people are supported to shop for their own food and plan and cook their own meals. There is a smaller kitchen, away from the main kitchen in the home to help them with this. People said that staff always talk to them about their care plans, and one person said that staff have helped them a lot and they feel a lot better since coming to live there. Surveys show that people are happy with the care and support they receive, and comments were made such as the meals are excellent, and very good care. There are plans in place to reduce any risks that people might face in their daily lives. People told us that staff help them to stay safe when they are out, and they feel safe living at the home. People told us, and surveys show that everyone knows how to make a complaint if they need to, and they said that they are always able to talk to staff if they have a problem. Records show that any complaints are managed in the right way. People told us that there is always something to do at the home if they want to. They told us about regular trips out for meals or to the pub, bingo sessions, and self catering evenings where people choose what they want to eat and cook the foods. They said that families and friends are encouraged to join in with activities if they want to, and staff also support people to visit their families regularly. People made other comments like we have a good social life here, we do a lot more things than we used to now, and if we want to do something the staff always help us to sort it out. We saw that individual records are now kept about all of the activities that people do.
Care Homes for Adults (18-65 years) Page 4 of 8 Records show that people are supported to access all of the health care services that they need to help them stay well, such as GPs, psychiatrists and community nurses. We saw that staff follow policies and procedures when they are giving out medication, and medication records were completed in the right way. Information we have, and records in the home tell us that staff have access to a wide range of training in subjects that help them to support people in the right way. We saw that staff have a detailed knowledge of peoples needs and maintain good working relationships with the people who live at the home. Staff told us that the manager supports them to learn about peoples individual needs and they have been able to complete nationally recognised care qualifications. They said that they feel part of the organisation, and have regular access to senior managers. We saw that there is an effective quality assurance system in place which includes opportunities for people to be involved in how the home runs, and to check that policies and procedures are being followed. This is done by way of comment cards, audits, area manager checks, and house meetings. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
