Latest Inspection
This is the latest available inspection report for this service, carried out on 19th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Cameron House.
Annual service review
Name of Service: Cameron House The quality rating for this care home is: The rating was made on: two star good service 0 3 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Chris Schwarz Date of this annual service review: 1 8 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Cameron Road Chesham Buckinghamshire HP5 3BP 01494793290 Telephone number: Fax number: Email address: Provider web address:
www.fremantletrust.org The Fremantle Trust Name of registered provider(s): Name of registered manager (if applicable) Mrs Carole Anne Jeffrey Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 10 0 The maximum number of service users to be accommodated is 10. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Cameron House is a two-storey home, owned by The Fremantle Trust, and is home to ten adults with learning disabilities. The home provides single room accommodation and all rooms have been decorated and personalised for each individual. The home is situated in a residential area approximately two miles from Chesham town centre. It is close to local amenities which include shops, pubs, restaurants, library and cinema.
Annual Service Review Page 2 of 6 0 3 0 3 2 0 0 9 Service users have access to the local leisure centres and swimming pool. The home supports service users to access local transport such as taxis and buses. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: 1.The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 2. Surveys returned to us by people using the service and from other people with an interest in the service. 3. Information we have about how the service has managed any complaints. 4. What the service has told us about things that have happened in the service, these are called notifications and it is a legal requirement for the service to tell us about them. 5. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. 6. Relevant information from other organisations. 7. What other people have told us about the service. What has this told us about the service? The Annual Quality Assurance Assessment was returned in good time to carry out this assessment and was completed to a good standard. Information provided by the manager showed that improvements have been made to practice in the past twelve months such as producing the service users guide in a format which people using the service can understand, updating contracts, six monthly reviewing of care plans, four people now manage their own medicines, the laundry has been equipped with domestic machines to promote service users independent living skills, two staff have achieved National Vocational Qualification at level 3 with a further three people enrolled to do it and the service now has a health and safety representative. The manager provided information to show that the one requirement made at the last inspection regarding medication practice had been addressed through training and auditing of practice. The manager also identified further areas for improvement in the Annual Quality Assurance Assessment, which she would like to work on in the coming twelve months. We saw that the views of people using the service are taken into account through forums such as regular residents meetings, annual review meetings and quality audits of the service by the provider. The manager identified areas where changes had been made as a result of listening to service users such as refurbishment of the laundry and installing domestic machines which service users can use, purchasing a new flat screen television for the lounge and one for the dining area and extra staff available at weekends to enable people using the service to take part in activities. Annual Service Review Page 4 of 6 Statistical information showed that equipment is being maintained, such as electrical hard wiring, portable electrical appliances, gas appliances and fire fighting equipment. The manager told us that the service has written assessments on hazardous substances and that all staff had received training in infection control. No complaints, use of restraint or safeguarding issues were identified in the statistical information. The manager confirmed that any staff recruited in the past twelve months have been thoroughly recruited and that the staff development programme meets the National Minimum Standards for the service. We were advised that four of six permanent care workers had achieved National Vocational Qualification at level 2 or above. Seven surveys were returned to us from people using the service. The said they were asked if they wanted to move into the service and that they received enough information about it before they moved in, to decide if it was the right place for them. People using the service said they can make decisions about what to do each day, including during the evenings and at the weekend. They said they knew who to speak with if they were not happy and how to make a complaint. People using the service said the premises are kept fresh and clean and that staff and managers treat them well and listen and act on what they say. Additional comments included: plenty to do and eat, good food. I get to watch the telly. They look after me, food is good, good care, friendly staff, lots to do and clean. Two surveys were returned from staff who work at Cameron House. They said they are given up to date information about the people they support. They said their employer had carried out checks before they started work, such as a Criminal Records Bureau check and uptake of references. They said their induction had covered the areas they needed to know about and that they receive training relevant to their role, which helps them understand and meet the individual needs of people, keeps them up to date with new ways of working and gives them enough knowledge about health care and medication. Staff said they receive support from their manager and meet to discuss how they are working and that they knew what to do if anyone raised any concerns about the service. Staff said the ways in which information is shared worked well and that there were usually enough staff to meet the individual needs of service users. Staff felt they had enough support, experience and knowledge to meet the different needs of people, such as those related to disability, gender, faith, ethnicity and sexual orientation. One said the individual needs of the service users are very well catered for. The service users often have one to one activities with key workers. The member of staff felt the service could improve by having a minibus or people carrier to be able to take groups of service users out. The information that has been provided in order to carry out this review indicates that the service continues to provide a good standard of care to people living at Cameron House and that we do not need to alter our planned inspection schedule. What are we going to do as a result of this annual service review? The next key inspection of Cameron House will be carried out before 2 March 2011 to review our assessment. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 5 of 6 Reader Information
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