Latest Inspection
This is the latest available inspection report for this service, carried out on 12th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Cantley House.
Annual service review
Name of Service: Cantley House The quality rating for this care home is: The rating was made on: two star good service 2 6 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sarah Powell Date of this annual service review: 1 0 0 3 2 0 1 0 Annual Service Review Page 1 of 7 Information about the service
Address of service: 12 Woodcross Avenue Cantley Doncaster South Yorkshire DN4 6RU 01302537622 NOFAX brew.active@btinternet.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mr Christopher Alex Laurence Conditions of registration: Category(ies) : learning disability Conditions of registration: Active Care Homes Ltd Number of places (if applicable): Under 65 Over 65 3 0 The registered manager will manage two homes until 1 April 2007 while a new manager is being trained to manage Bennethorpe House. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The conditions of registration no longer apply as there are now registered managers in post at both services. 2 6 0 2 2 0 0 9 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Cantley House is a large four bedroom detached house set in a residential area of Cantley near Doncaster. It is registered for three people with a learning disability ages 18 - 65. Annual Service Review Page 2 of 7 The home has a large through lounge, a kitchen diner, three bedrooms for peoples two with en-suites and a communal bathroom. The fourth bedroom is used as an office and staff sleep room. The home has a rear garden and a paved front providing adequate parking. The fees at Cantley house at the time of the inspection were £1,850 although this varies depending on the needs of the service users. These fee charges only applied at the time of inspection, more up to date information may be obtained from the home. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we received, or asked for, since the last key inspection. This included; The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The supporting information sent to us by the manager with the AQAA. What people told us who live in the care home. Information we have about how the service managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspections and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? We received the AQAA from the manager, it was received on the agreed date. It was clear and gave us some information we asked for, although this was very brief and did not give all information required. The summary which tells us what the service does well, what has improved int he last 12 months and what they could do better was not completed. We looked at the information in the AQAA and it was difficult to determine if it was still providing a good service, however other information we received told us that Cantley House is still providing a good service. The AQAA did not give details of where Cantley House had improved over the last twelve months. The AQAA told us people knew who to contact if they had a complaint and the manager and provider dealt with problems. The AQAA confirmed that no complaints had been received in the last 12 months. The manager told us that any complaint would be investigated within the agreed timescales. To ensure people were listened to and their views acted upon to ensure their needs were met. Annual Service Review Page 4 of 7 The AQAA also told us that communication between staff was good, regular meetings were held and peoples needs were met . Staff received regular training and supervision to ensure they could meet peoples needs. The AQAA told us that they continue to have robust recruitment and selection procedures, which ensures the right staff were employed and trained. Staff received a good induction and training programme. This ensured they had the skills and appropriate knowledge to meet peoples needs. One safeguarding referral had been made in the last twelve months. This was taken as an alert by Doncaster Safeguarding team however was not investigated, it was decided it was not necessary. Staff had received training in protection of vulnerable adults to ensure people were safeguarded. We sent surveys to people living at Cantley House, these were completed with the help of the manager. We would prefer these completed by the people, or their relatives. The surveys told us; They knew how to make a complaint if required. Staff listened to them and acted on what they said. The staff and manager treated them well. some comments on the surveys were; I have been able to go on holiday to Dublin. I have a nice bedroom with all my music systems. Good activities. We also spoke to peoples allocated workers and visiting professionals they told us, The staff are very good peoples needs are met. The service is service user led, the management strive to ensure staff are appropriately trained to meet peoples needs and changing needs. Care plans are followed to ensure peoples needs are met. The manager told us that out of 14 care staff 8 had completed NVQ level 2 or above to ensure staff were appropriately trained to meet peoples needs. The manager told us they wanted to acheive 100 of care staff with NVQ qualifications. This demonstrates a commitment to developing and investing in the workforce. Notifications received told us that the home provides information to us about incidents that occur in the home. The Inspection Record confirms that they contact us if any incidents happen at the home. What are we going to do as a result of this annual service review? It is our statutory responsibility to inspect all care homes at least once every three years.
Annual Service Review Page 5 of 7 The completion of this Annual Service Review has not changed our view of the quality rating. Therefore we are not planning to inspect this service before February 2011. However we will continue to monitor closely to ensure all outcomes for people are good and we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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