Latest Inspection
This is the latest available inspection report for this service, carried out on 14th May 2010. CQC found this care home to be providing an Adequate service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Carlton Lodge.
What the care home does well To make sure the home can meet peoples personal and health care needs these are assessed before coming to live in the home. A sample of peoples records show the assessments to be very comprehensive and person centered including peoples choices, preferences , likes and dislikes. To make sure people are safe there are also risk assessments and care plans showing staff what the need to do to meet peoples needs in the pursuit of living an ordinary lifestyle. To further protect people living in the home there are now risk assessments and care plans showing staff when they need to intervene to protect people and what type of intervention to use. Records show peoples care plans and risk assessments are looked at regularly and amended if need be to reflect and respond to peoples changing care and support needs. People are supported and encouraged to use ordinary community based health care services. However, some people still have the support of the Community Learning Disability Team, Specialist Social Workers and hospital based consultants. To make sure peoples health care needs are met they receive regular check ups and and ongoing health needs are monitored including dietary intake and weight. People are supported by staff that are trained and who`s work is supervised and monitored regularly including observational supervision.Peoples Health and Safety is promoted and protected as records show staff have Moving and Handling, First Aid,Food Hygiene, Infection Control, Medication Administration and Health and Safety Training. People living in the home are protected by the way staff are recruited and selected as a sample of staff records show that references, police and POVA (Protection of Vulnerable Adults List) checks are taken up before they are employed. People living in the home are protected from any kind of abuse as there is a Safeguarding Policy and Procedure for staff to follow that includes Wakefield Local Authority Safeguarding Protocols. People are further protected as staff training records show they have Safeguarding training and regular update training in how to recognize abuse and how to report any allegations of abuse. The providers Annual Quality Assurance Assessment shows the home has not had to make any Safeguarding referrals to the local authority since the previous inspection visit. The Care Quality Commission records confirm this and also show they have not received any complaints about the home or the quality of the service provided. Peoples health and safety is also promoted as records show the fire alarm system is now checked regularly and a proper record maintained. Records also show there are now regular fire drills tutoring everyone in how to evacuate the home safely in the event of a fire. The report provided by Wakefield Local Authority Contracting Department Officers shows the home works closely with the Authority to improve standards within the home and meet contracting obligations. People living in the home have the opportunity to have a say in how they are supported and influence the running of the home as the minutes of residents meetings and reviews and quality assurance surveys show they have a say in what happens to them. The daily records also contain descriptive words to reflect peoples choices and preferences and any decisions they make about their day to day lives. One person living in the home said they "like living in the home" and `especially the people caring for them`. They also indicated they have planned a birthday celebration at a public house in Wakefield and particularly like and look forward to `Line dancing`. What the care home could do better: There was no failure to meet regulations noted on this visit. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Carlton Lodge 28 Carlton Street Normanton West Yorks WF6 2EH one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Tony Railton Date: 1 4 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Carlton Lodge 28 Carlton Street Normanton West Yorks WF6 2EH 01924223652 01924227516 hapton@careworldwide.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Miss Donna Maria Carroll Type of registration: Number of places registered: Conditions of registration: Category(ies) : Hapton Care Homes care home 10 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 10 The maximum number of service usres who can be accommodated is: 10 The registered person may provide the following category of service only : Care Home only - Code PC to service users of the following gender: Either, whose primary care needs on admission to the home are within the following category: Learning Disability Code LD - maximum number of places: 10. Date of last inspection Brief description of the care home Carlton Lodge provides personal care for nine younger people with learning disabilities. The home is in Normanton, close to the town centre and all local facilities and shops. The home is close to a main bus route, rail station and the M62. Carlton Lodge has a small walled garden. People living at the home are all provided with single bedrooms,
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home which they can personalise. Information about the home is available to people via the statement of purpose, service user guide and the last inspection report, which are available from the home and are given to people who enquire about living at the home, and to people who currently live at the home. These documents also give people information about the commission. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This random visit to the home started at 09.00 and ended at 10.30. The purpose of the visit was to look at the outstanding requirements made following the previous inspection report. During the visit there was the opportunity to speak to the Registered Manager, the assistant manager, some carers and some people living in the home. Some peoples records were seen and included assessments, care plans, risk assessments , medical records and reviews. Some staff records were seen and included application forms, references, police and POVA (Protection of Vulnerable Adults List) checks, training and supervision records. The homes maintenance records were seen and in particular Fire Alarm testing and records of fire drills. Other information considered include that sent to us by the service providers and in particular the Annual Quality Assurance Assessment. Some returned CQC Have your Say Surveys and the Local Authority Contract Monitoring Report were also considered. This was a very positive visit and a number of improvements have been noted. The inspector would like to thank the people living in the home and the Registered Manager and staff team for their hospitality and cooperation throughout the visit. What the care home does well:
To make sure the home can meet peoples personal and health care needs these are assessed before coming to live in the home. A sample of peoples records show the assessments to be very comprehensive and person centered including peoples choices, preferences , likes and dislikes. To make sure people are safe there are also risk assessments and care plans showing staff what the need to do to meet peoples needs in the pursuit of living an ordinary lifestyle. To further protect people living in the home there are now risk assessments and care plans showing staff when they need to intervene to protect people and what type of intervention to use. Records show peoples care plans and risk assessments are looked at regularly and amended if need be to reflect and respond to peoples changing care and support needs. People are supported and encouraged to use ordinary community based health care services. However, some people still have the support of the Community Learning Disability Team, Specialist Social Workers and hospital based consultants. To make sure peoples health care needs are met they receive regular check ups and and ongoing health needs are monitored including dietary intake and weight. People are supported by staff that are trained and whos work is supervised and monitored regularly including observational supervision. Care Homes for Adults (18-65 years) Page 4 of 8 Peoples Health and Safety is promoted and protected as records show staff have Moving and Handling, First Aid,Food Hygiene, Infection Control, Medication Administration and Health and Safety Training. People living in the home are protected by the way staff are recruited and selected as a sample of staff records show that references, police and POVA (Protection of Vulnerable Adults List) checks are taken up before they are employed. People living in the home are protected from any kind of abuse as there is a Safeguarding Policy and Procedure for staff to follow that includes Wakefield Local Authority Safeguarding Protocols. People are further protected as staff training records show they have Safeguarding training and regular update training in how to recognize abuse and how to report any allegations of abuse. The providers Annual Quality Assurance Assessment shows the home has not had to make any Safeguarding referrals to the local authority since the previous inspection visit. The Care Quality Commission records confirm this and also show they have not received any complaints about the home or the quality of the service provided. Peoples health and safety is also promoted as records show the fire alarm system is now checked regularly and a proper record maintained. Records also show there are now regular fire drills tutoring everyone in how to evacuate the home safely in the event of a fire. The report provided by Wakefield Local Authority Contracting Department Officers shows the home works closely with the Authority to improve standards within the home and meet contracting obligations. People living in the home have the opportunity to have a say in how they are supported and influence the running of the home as the minutes of residents meetings and reviews and quality assurance surveys show they have a say in what happens to them. The daily records also contain descriptive words to reflect peoples choices and preferences and any decisions they make about their day to day lives. One person living in the home said they like living in the home and especially the people caring for them. They also indicated they have planned a birthday celebration at a public house in Wakefield and particularly like and look forward to Line dancing. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!