Latest Inspection
This is the latest available inspection report for this service, carried out on 20th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Cedar Lodge Cedar House.
Annual service review
Name of Service: Cedar Lodge Cedar House The quality rating for this care home is: The rating was made on: three star excellent service 1 0 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Stephen Ellis Date of this annual service review: 1 2 0 3 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: South Road Norton Stockton on Tees TS20 2TB 01642530750 01642530752 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Dolphin Property Co Ltd Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: The maximum number of service users who can be accommodated 54 The registered person may provide the following category of service only: Care Home with nursing - Code N To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age not falling within any other category - Code OP, maximum number of places - 54 Dementia Code DE 12, maximum number of places 54 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The home has changed some of its categories of registration so that it is no longer registered to care for younger adults. It has increased the number of its dementia care and nursing beds, including the provision of a memory unit. The previous registered manager left towards the end of 2009 and a new manager has been appointed from March 2010.
Page 2 of 5 Number of places (if applicable): Under 65 Over 65 12 0 0 54 Annual Service Review Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 1 0 0 3 2 0 0 9 Cedar Lodge is a well-equipped, purpose-built, 2 storey building with a large garden to the rear and car parking space to the front. This care home is registered to provide personal care and/or continuous nursing care, plus accommodation and meals, in two semi-independent units. One is a dementia care unit for up to 12 people. The other is for up to 42 older people. There is flexibility in how the 54 registered beds may be used. Cedar Lodge is situated in the well-established village of Norton in Stockton-onTees, close to the village centre. All bedrooms are spacious, single rooms, with en suite toilets and wash hand basins. At the last key inspection in March 2009, the weekly fees varied between £420 and £584.80, but the actual amount payable depends on peoples individual circumstances. The fee covers all accommodation, meals and personal care (plus nursing care for those people in receipt of continuous nursing care at the home). Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We examined the homes Annual Quality Assurance Assessment dated 21st January 2010, which is the homes self-assessment of its performance to date. We looked at any comments received from people who use the service or their representatives, including other agencies involved, plus staff from the home. We considered notifications made by the service and sent to us about significant events. We reviewed the findings of the last key inspection carried out on 10th March 2009. What has this told us about the service? Cedar Lodge continues to do well against most of the key National Minimum Standards concerning Older People, in terms of positive outcomes for the people who use the service. Over the past 12 months there have been changes to its categories of registration, in so far as it now specialises in the provision of care services to older people, including dementia care, end of life care and nursing care. It no longer provides a specialist care service for younger adults. People who use the service and their representatives often say that they are happy with the quality of the care and service provided. Typical comments received from people who use the service include: I always receive the care and support I need. Staff always listen and act on what I say. I always get the medical care I need. The home has good professional relationships with external health and social care agencies. The service continues to be well managed, despite the former registered manager (Amanda Hatch) leaving towards the end of 2009 and there are good quality assurance systems in place, with support from external senior managers provided by the Executive Care Group. A new manager, Andy Coults, has been appointed recently and he will be applying to CQC for registration as manager in the near future. The home has an established staff team of nursing and care staff, with some recent additions. Most care staff have not yet gained qualifications in Care at National Vocational Qualification (NVQ) level 2 or above, but many are working towards the award. There are good staff induction and training programmes organised by the home, including dementia awareness. A person-centred approach is taken and both service users and relatives are engaged in regular consultations about their preferences and choices, including menus. They are also invited to become involved in social events and activies that they might be interested in. The home has a friends and family group. What are we going to do as a result of this annual service review? The service is progressing well and its Quality Rating continues to be regarded as excellent. There is no intention to carry out a key inspection of Cedar Lodge before October 2010. However, the service will be subject to continuous monitoring and annual review and may receive an inspection at any time. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
