Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Cherry Tree Lodge.
Annual service review
Name of Service: Cherry Tree Lodge The quality rating for this care home is: The rating was made on: three star excellent service 1 9 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Stephen Ellis Date of this annual service review: 1 5 0 1 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: South Road Norton Stockton on Tees TS20 2TB 01642554257 01642556578 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Dolphin Property Co Ltd Number of places (if applicable): Under 65 Over 65 25 0 0 17 The maximum number of service users who can be accommodated is: 42 The registered person may provide the following category of service only: Care Home only - Code PC To service users of the following gender: - either Whose primary care needs on admission to the home are within the following categories: Old age not falling within any other category - Code OP, maximum number of places 17 Dementia - Code DE, maximum number of places: 25 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The service underwent re-registration in 2008 due to a change in provider company, although there was no change in the majority of people involved in providing, managing and caring at Cherry Tree Lodge. This home provides spacious, attractive accommodation, including all single bedrooms with en suite toilets. There is plenty of communal space such as lounges and dining areas, plus a sensory garden to the rear.
Annual Service Review Page 2 of 5 1 9 0 1 2 0 0 9 Older people with dementia are cared for on the first floor and other older people have their accommodation downstairs. The home is well equipped with aids and adaptations. There is a well qualified caring team and manager. There is space for car parking to the front and side of the building. At the last key inspection, the weekly fee charged varied between £395 and £475, although the actual amount payable depends on peoples individual circumstances. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We examined the homes Annual Quality Assurance Assessment, which is the homes self-assessment of its performance to date. We looked at surveys that people who use the service and staff had completed and returned to us with their comments. We considered notifications made by the service and sent to us about significant events. We reviewed the findings of the last key inspection carried out on 19th January 2009. What has this told us about the service? Cherry Tree Lodge continues to do well against all of the key National Minimum Standards concerning Older People, in terms of positive outcomes for the people who use the service. People who use the service and their representatives say that they are happy with the Care Home. Typical comments received from people who use the service and staff include: I always receive the care and support I need. Staff always listen and act on what I say. I always get the medical care I need. The home takes care of the elderly very well, taking into consideration individual needs etc. The home has a very nice atmosphere and is a very pleasant place to work. The home has good professional relationships with external health and social care agencies. The service is well managed and there are good quality assurance systems in place, with support from external senior managers provided by the Executive Care Group. The home has a good staff team of well trained personnel. Most care staff have gained qualifications in Care at National Vocational Qualification (NVQ) level 2 or above, and many of the remainder are working towards the award. There are good staff induction and training programmes organised by the home, including dementia awareness. The personal care provided is very good and a person-centred approach is taken. What are we going to do as a result of this annual service review? The service is progressing well and its Quality Rating continues to be excellent. There is no intention to carry out a key inspection of Cherry Tree Lodge before January 2012. However, the service will be subject to continuous monitoring and annual review and may receive an inspection at any time. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
