Latest Inspection
This is the latest available inspection report for this service, carried out on 8th October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Clayton House.
Annual service review
Name of Service: Clayton House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Valerie Daly Date of this annual service review: 0 9 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Victoria Terrace Saltburn-by-Sea TS12 1HN 01287622468 Telephone number: Fax number: Email address: Provider web address:
enquiries@claytonhouse.fsnet.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Mrs Robina Hird Number of places (if applicable): Under 65 Over 65 0 19 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Clayton House is a converted Victorian building with an extension added. There is a well-maintained garden with lawns, fruit trees, flowerbeds and shrubs. The home is located in a quiet residential area of Saltburn. Local facilities and shops are approximately half a mile from the home but there is a local corner shop near to the home. Accommodation is provided for nineteen people in all single rooms. The home has a comfortably furnished lounge, which overlooks the front garden. The dining room is light, airy and attractively furnished. The weekly fees for the home are four hundred, thirty seven pounds and seventy five pence. None. Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? This quality rating for this service is 2 star. People who use this service experience good quality outcomes. The rating was made on 2nd October 2007 following a key inspection. We looked at all the information that we received, or asked for, since the last key inspection. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self- assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. What the service has told us about things that have happened in the home, these are called notifications and are a legal requirement. The previous inspection. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and they know of the further improvements they need to make. Changes to the menu have been made following recent food questionnaires where people who use the service expressed their preferences. The home has recruited a new activity organiser/co-ordinator for a more planned and structured approach to activities. Additional efforts have been made by holding meetings and one to one chats, to gain the opinions of the people who use the service for places to visit and activities to take part in. There are more escorted trips into town so that people who use the service can access the local shops and coffee shops and feel more involved in the local community. People who use the service have access to an exercise class, which is held in the local church hall. Gentle exercise is enjoyed, along with entertainment. The manager has accessed a care liaison service and a nurse visits every three weeks to try to help advise on any issues relating to specific people who use the service and questions which staff may have relating to a persons care. Annual Service Review Page 3 of 5 What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 7th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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