Latest Inspection
This is the latest available inspection report for this service, carried out on 21st April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Egerton House Residential Home.
Annual service review
Name of Service: Egerton House Residential Home The quality rating for this care home is: The rating was made on: two star good service 2 8 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Eileen Engelmann Date of this annual service review: 2 2 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 113 Hill Top Lane Kimberworth Rotherham South Yorkshire S61 2ER 01709559643 01709559643 egertonhouse@aol.com None Mrs Parneet Virk,Mr Sarbjit Singh Virk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Miss Susan Lorraine Foster Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 21 The maximum number of service users who can be accommodated is: 21 The registered person may provide the following category of service only: Care home only - Code PC, to service users of the following gender: Either, whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Egerton House is registered to provide care and accommodation for up to 21 older people. The home provides both long and short-term care for its client group. Mr and Mrs Virk are the registered provider.
Annual Service Review Page 2 of 6 2 8 0 1 2 0 0 9 The home is situated in the Kimberworth area of Rotherham and is within easy reach of the town centre and other local amenities. Egerton House is a two-storey building, which has been extended to provide its current accommodation. There are 17 single and 2 double bedrooms. The communal areas consist of a dining room and two lounges. There is a small quiet room on the first floor for use by people living at the home and their relatives. Bathrooms and toilets are available on both floors. The kitchen and laundry are located on the ground floor. There is a call system in all rooms, which is available to all occupants. There is a passenger lift to facilitate access between the two floors. The Home has a garden and patio area and there is a car parking facility at the front of the building. The fees for care at the home at 22 March 2010 were £366.00 per week. Items not covered by the fee include hairdressing and personal toiletries. There is a statement of purpose and service user guide. These documents give more information about the home and its facilities. Further information can be obtained from the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We last visited the home for its key inspection on 28 January 2009 when we rated it as a 2 star or good service. What did we do for this Annual Service Review We looked at all the information that we have received, or asked for, since the last key inspection. This included The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits we have made to the service in the last 12 months. Relevant information from other organisations. What has this told us about the service? The home sent us their AQAA when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The AQAA tells us that there is a good staff training programme in place and that in the last 12 months the staff has accessed training around the Mental Capacity Act (MCA). This knowledge and information is used to ensure that peoples choices and human rights are maintained. It ensures that any limitations on facilities or personal choice are only made following assessment, best interest meetings, risk assessments and discussion with the person concerned or their representative. The AQAA tells us that the service has updated the care plan format in 2010, to ensure records about people and the care they receive are more detailed and person centred. The daily menus are being changed due to feedback from people using the service, through questionnaires and meetings. The handy man is improving the outside areas of the home, to ensure people have a good environment throughout the service. Ongoing refurbishment and decoration of the home has meant that a number of bedrooms have been painted in the last 12 months and carpets have been replaced. Annual Service Review Page 4 of 6 We sent out 10 surveys to people using the service, 5 surveys to staff and 10 to Health and Social Care professionals. The response to the surveys was poor, we did not receive any back from people using the service, only 2 surveys back from staff. and none from Health and Social Care professionals. Information from the staff surveys indicates that there are good training and development opportunities for employees and individuals are offered supervision and support by the manager. Staff told us that People using the service are treated with respect and as individuals. Any issues are dealt with promptly and quickly. There is a friendly and homely atmosphere in the home. I think the home runs very well. I am very happy and satisfied with my job. I receive the training I require to carry out tasks for people using the service. My colleagues are professional and polite and we work well as a team. We have not received any formal complaints or safeguarding alerts in the last 12 months, with regard to the service. Staff have received training around safeguarding of adults from abuse and feel confident in using the systems in place within the service. The home continues to let us know about things that have happened since our last key inspection, and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? Future visits will be determined through our Registration process and the new Compliance Standards. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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