Latest Inspection
This is the latest available inspection report for this service, carried out on 19th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Ferguson Lodge.
Annual service review
Name of Service: Ferguson Lodge The quality rating for this care home is: The rating was made on: two star good service 2 2 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Allan Helmrich Date of this annual service review: 1 9 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Ferguson Lane Benwell Village Newcastle Upon Tyne Tyne & Wear NE15 7PL 01912411212 01912411211 philip@ewart-dilworth.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category sensory impairment Conditions of registration: Ewart & Dilworth Ltd Number of places (if applicable): Under 65 Over 65 0 0 3 10 33 0 One named resident may be under pensionable age. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Ferguson Lodge is a care home that was purpose built in 1999. It can accommodate forty-six older people, ten of whom suffer from dementia and three who have a sensory impairment. The home is on three floors and there is a passenger lift to all levels. All bedrooms have en-suite toilet and wash hand basin. There are five communal lounges one of which is a designated smoking lounge. There is a hair dressing room that the visiting hairdressers regularly use. The home is located in the West End of Newcastle upon Tyne and is a short walk from local shops and public
Annual Service Review Page 2 of 5 2 2 1 0 2 0 0 8 houses. The area is easily accessible as it is on a bus route to other parts of Newcastle. Inspection reports and information about the home are readily available. The weekly fees are in the range £389 - £410. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We have an inspection plan, and will do a key inspection by 21st October 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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