Latest Inspection
This is the latest available inspection report for this service, carried out on 4th September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Haddon (52A).
Annual service review
Name of Service: Haddon (52A) The quality rating for this care home is: The rating was made on: two star good service 2 2 0 8 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Barbara Mulligan Date of this annual service review: 0 4 0 8 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 52A Haddon Great Holm Milton Keynes Bucks MK8 9HP 01908262585 Telephone number: Fax number: Email address: Provider web address:
reception@macintyre.org www.macintyrecharity.org MacIntyre Care Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 15 0 The maximum number of service users who can be accommodated is: 15 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Set on the edge of Great Holm, 52A Haddon, owned by Macintyre Care, is located within a campus style complex, in amongst private housing. It provides accommodation to adults with learning disabilities. 52A Haddon is situated within walking distance of the local shops, church and local pubs. The building itself contains five self contained flats and a small garden area. There is a further complex of buildings that comprise of numbers, 42A and 32A Haddon, the organisations day care services, a hall, a nursery and garden centre, a craft shop, a coffee shop and a bakery.
Annual Service Review Page 2 of 6 2 2 0 8 2 0 0 8 The coffee shop and bakery occupy the corner of the site and this provides occupational opportunities for service users and enables local residents to visit the shop. The centre of Milton Keynes is close by, offering a large shopping centre, cinema, a range of restaurants and recreational activities, cycle tracks and many other attractions. Service users are encouraged and supported to use public transport to which they have access. Fees range from £18000 to £39000 per year. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. - Surveys returned to us by people using the service and from other people with an interest in the service. - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. - The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. - Relevant information from other organisations. - What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. The home is interested in the views of people who use the service. They do this through joint link worker meetings which are held quarterly, involving service users to discuss any changes or concerns. They have partnerships with external advocates such as People First and Peoples Voices that staff refer service users to. Individual annual reviews take place supported by Care Managers, Advocates, family and multidisciplinary team members as needed, incorporating best interest meetings. The home now involves individuals in interviewing and selecting new staff. All individuals have a wish list for new staff which is taken into account when recruiting. The organisation has employed a full time Communication Adviser who provides training to staff in the use of individualised communication aids. Residential and day services have implemented computers for individuals to use at work placements and their homes for evening and weekend use. Staff support them in the use of these if required. Macintyre have now introduced computer E learning for staff which enables them to complete mandatory training and refresher courses more frequently. The AQAA indicates that the home has had no safeguarding of vulnerable adults referrals in the last 12 months. Annual Service Review Page 4 of 6 The AQAA outlines that staff are suitably recruited and trained to do the job they are employed to do, with four of the seven staff having obtained a National Vocational Qualification. The AQAA confirms that all staff complete induction, mandatory and specialist training. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. The AQAA indicates that the home has received one complaint in the last 12 months. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. People living in the home always tell us that they are happy there. The AQAA outlines that staff will continue to support service users at a pace that is comfortable within individual understanding and communication and continue to enhance service users communications. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 22nd August 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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