Latest Inspection
This is the latest available inspection report for this service, carried out on 15th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Hillcrest Residential Care Home.
Annual service review
Name of Service: Hillcrest Residential Care Home The quality rating for this care home is: The rating was made on: two star good service 1 2 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sean Cassidy Date of this annual service review: 2 3 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 12 Hill Top Road Leeds West Yorkshire LS12 3SG 01132639002 F/P01132639002 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Mrs Sandra Eastwood,Mr John Eastwood Number of places (if applicable): Under 65 Over 65 4 0 0 19 The maximum number of service users who can be accommodated is: 19 THe registered person may provide the following category of service only: Care Home only, Code PC. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category, Code OP, maximum number of places 19 Dementia, Code DE, maximum number of places 4 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Hillcrest is situated in the Armley suburb of Leeds. It is a detached, period property, which has been adapted to provide accommodation, without nursing, to nineteen older people, of either sex, over the age of 65. Many of the features of the property have been retained and add to the character of the building. There are gardens and a patio area to the rear of the building and some car parking is available, the main gate to the
Annual Service Review Page 2 of 6 1 2 0 3 2 0 0 9 home has a security code to gain entrance to the home and the grounds. There are two communal lounges and a dining room, both of which are well furnished in a domestic and homely style. The home is on four levels, three of which are accessible to residents. People with limited mobility have access to a passenger lift or a stair lift.The home is close to local shops, public houses and other amenities and there is good access to public transport to the city centre. Copies of previous inspection reports are available in the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. The last visit to the service was in February 2009 What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. The document was fully completed and showed there was a clear understanding of what was being asked. We looked at the information in the AQAA and the Inspection Record and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. We have not received any surveys from the service at the time of writing this report. We will continue to monitor the information received. if we identify any concerns with this information then this may affect the plans we have to inspect in the future. The home works well with us and has shown us that their service continues to provide good outcomes for the people who use it. The inspection Record contained no information that concerns us. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key inspection by 8th February 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
