Latest Inspection
This is the latest available inspection report for this service, carried out on 29th June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Hollygarth.
Annual service review
Name of Service: Hollygarth The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Valerie Daly Date of this annual service review: 3 0 0 6 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 80 Roman Road Linthorpe Middlesbrough TS5 5QE 01642821361 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Mr G West,Mrs S West Number of places (if applicable): Under 65 Over 65 0 12 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Hollygarth is a large, two storey detached Edwardian house situated in a residential area of Middlesbrough and which has been converted into a care home for 11 older people. Close to local amenities and accessible for public transport, the home stands in its own grounds which contain mature tress, providing privacy to the home itself, and an attractive outlook for service users. Accommodation is provided in nine single rooms, six of which are en suite and one double room, which is en suite. Communal areas consist of a large lounge, which is light and airy and has a view over the garden, and a smaller, second lounge that can accommodate service users who may wish to watch television. The dining room is at the back of the home, next to the kitchen, and this room can be used for activities. None. Annual Service Review Page 2 of 5 There is an enclosed patio area to the rear of the home, which is sheltered and which provides seating for service users when weather permits. A lift gives access to the upper floor. The home is comfortably furnished and residents are able to personalise their rooms according to choice and taste. Information about the homes services and facilities are available on request. Fees in the home are #405 per week. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we received. or asked for, since the last key inspection. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self- ssessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical infromation about the service. Surveys were returned to us by five people using the service and from other people with an interest in the service. What the service has told us about things that have happened in the home, these are called notifications and are a legal requirement. The previous key inspection. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and they know of the further improvements they need to make. We received surveys from five people who use the service and their relatives. All surveys were very complimentary about the care provided at the home. A person who uses the service commented Hollygarth is a lovely home and another person said, staff are so friendly and helpful. A relative said their family member was well cared for and another commented on how welcome they were always made to feel when they visited. A person using the service said I am happy and content. Another person commented I always enjoy the food here. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 1st July 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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