Latest Inspection
This is the latest available inspection report for this service, carried out on 16th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Jacobs Lodge.
Annual service review
Name of Service: Jacobs Lodge The quality rating for this care home is: The rating was made on: two star good service 0 2 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Craig Willis Date of this annual service review: 1 3 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Jacobs Gutter Lane Hounsdown Southampton Hampshire SO40 9FT 02380661205 02380661206 paul.anderson@hantspt-sw.nhs.uk www.hantspt.nhs.uk Hampshire Partnership NHS Foundation Trust Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users who can be accommodated is 7. The registered person may provide the following category of service only: Care home only - (PC) to service users of the following gender: Either Whose primary needs on admission to the home are within the following category: Learning Disabilities - Code (LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Jacobs Lodge is a short break service located just outside Totton on the same site as the Hythe and Waterside Day service. The home is purpose built, all on one level, and allows easy access for people who use wheelchairs. The service is owned by Hampshire County Council and managed by Hampshire Partnership NHS Foundation Trust. There is a kitchen, dining room, lounge and laundry facilities and each service user has their own bedroom when they come to stay. There is also a large garden providing
Annual Service Review Page 2 of 5 0 2 1 2 2 0 0 8 additional recreational space. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received since the last key inspection on 2/12/08. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people who use the service. It also gave us some numerical information about the service. - Surveys returned to us from people who use the service and staff. - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. - The previous key inspection report. - Relevant information from other organisations. What has this told us about the service? We looked at the information in the AQAA and our judgement is that Jacobs Lodge is still providing a good service and knows what further improvements they need to make. We received completed surveys from nine people who use the service. Comments received included I am very happy at Jacobs Lodge and for me they could not do any better, I am very happy with everything that (Jacobs Lodge) does for me and Jacobs Lodge makes me happy. One person commented that they would like more outings arranged. The manager reported in the AQAA that this was one of the areas they planned to improve over the year. We received completed surveys from six staff. All six said they received training that was relevant to their role, helped them understand and meet peoples individual needs, keeps them up to date with new ways of working and gives them enough knowledge about health care and medication. Comments from staff included, the current management are good at putting service users first, the service is good at giving service users their independence and supports service users with dignity and respect. The service continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that Jacobs Lodge continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change out inspection plan and will do a key inspection by 1/12/2011. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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