Latest Inspection
This is the latest available inspection report for this service, carried out on 13th May 2010. CQC found this care home to be providing an Adequate service.
The inspector found there to be outstanding requirements from the previous inspection
report. These are things the inspector asked to be changed, but found they had not done.
The inspector also made 3 statutory requirements (actions the home must comply with) as a result of this inspection.
For extracts, read the latest CQC inspection for Langdale Residential Home.
What the care home does well Staff were able to demonstrate a good awareness of peoples needs and provided a flexible service to meet peoples individual expectations and preferences. The quality of meals provided was very good, all meals were home cooked and appeared appetizing and nutritious. The cook has been employed at the home for many years and was enthusiastic and eager to provide a nutritious and varied diet for people living at the home. Staff had made significant improvements in care planning, each person had an individual plan of care which addressed all assessed needs and included people individual preferences. Care plans and risk assessments were reviewed on at least a monthly basis and daily records provided detailed information of the care people had received and their wellbeing or otherwise. People had good access to health-care professionals such as GP`s, community nurses, dietitians and opticians. We looked at staff recruitment policies and procedures, all new staff undergo checks and references are obtained to ensure that people are suitable to work at the home. What the care home could do better: It has been some time since the service had a manager registered with the Care Quality Commission. At the time of this inspection a new manager had recently been employed and the providers intended to put this person forward for registration. The service requires a period of stability so that people working and living at Langdale House have a clear sense of leadership and direction. Some areas of the home required redecoration and refurbishment in order to ensure that all parts of the home were comfortable and suitable for peoples needs. We wereconcerned about the use of pressure relieving equipment for three people and asked staff to consult with the community nursing team to ensure that the equipment was being used in a correct and safe way. Staff had not received training regarding the Mental Capacity Act and associated Deprivation of Liberty Safeguards, this is necessary in order to ensure that people who may lack capacity to male some decisions do not have their freedom restricted unnecessarily in order to keep them safe. Staff gather information about peoples life histories needs and preferences and this is recorded within care plans. This information should be used to plan meaningful activity for people who have cognitive impairment, this is to ensure that people have the opportunity for stimulation through recreational and social activities. Random inspection report
Care homes for older people
Name: Address: Langdale Residential Home 6 Church Street Sapcote Leicestershire LE9 4FG one star adequate service 19/01/2010 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Debbie Williams Date: 1 3 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Langdale Residential Home 6 Church Street Sapcote Leicestershire LE9 4FG 01455274544 F/P01455274544 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Deborah March Type of registration: Number of places registered: Conditions of registration: Category(ies) : Miss Neemat Kassam,Mrs Yasmin Nazir Kassam care home 27 Number of places (if applicable): Under 65 Over 65 5 5 27 7 dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category physical disability Conditions of registration: 0 0 0 0 No person in category PD(E) to be admitted to the home when there are 7 persons of that category already accommodated within the home. No person to be admitted to the home in categories MD(E) or DE(E) when 5 persons in total of these categories/combined categories are already accommodated in the home. Date of last inspection
Care Homes for Older People 1 9 0 1 2 0 1 0 Page 2 of 9 Brief description of the care home Langdale Residential Home offers accommodation for 27 Older Persons, and is situated close to the centre of Sapcote, which offers local shops including a Post Office and local supermarket. Views from part of the home overlook the local Church and countryside. Langdale Residential Home offers two lounges and one dining area to the ground floor, with bedrooms being sited on the ground and first floor. Access to the first floor is via stairs, which has a chair lift and a passenger lift. The majority of bedrooms have ensuite facilities, which consist of a wash hand basin and toilet. Bathroom and showering facilities are located on both floors. A copy of the last inspection report was available at the home. Care Homes for Older People Page 3 of 9 What we found:
This random inspection included a visit to the service. We visited the home on the 13th of May 2010. The main method of inspection was called case tracking which meant selecting three residents and tracking the quality of their care by checking records, discussion with them and with staff and observation of care practices. We also looked at the providers own assessment of the services they provide, which they sent to us, this is called the annual quality assurance assessment or AQAA. This inspection focused upon management arrangements at the home, staff recruitment and training and the health and personal care needs and outcomes for people living at Langdale House. At the time of this inspection the Local Authority had made a suspension of placements, this means that the a maximum of ten people were allowed to live at the home with no further people moving in until the providers could demonstrate that improvements made could be sustained and that management arrangements were effective to meet peoples needs and keep them safe. What the care home does well: What they could do better:
It has been some time since the service had a manager registered with the Care Quality Commission. At the time of this inspection a new manager had recently been employed and the providers intended to put this person forward for registration. The service requires a period of stability so that people working and living at Langdale House have a clear sense of leadership and direction. Some areas of the home required redecoration and refurbishment in order to ensure that all parts of the home were comfortable and suitable for peoples needs. We were
Care Homes for Older People Page 4 of 9 concerned about the use of pressure relieving equipment for three people and asked staff to consult with the community nursing team to ensure that the equipment was being used in a correct and safe way. Staff had not received training regarding the Mental Capacity Act and associated Deprivation of Liberty Safeguards, this is necessary in order to ensure that people who may lack capacity to male some decisions do not have their freedom restricted unnecessarily in order to keep them safe. Staff gather information about peoples life histories needs and preferences and this is recorded within care plans. This information should be used to plan meaningful activity for people who have cognitive impairment, this is to ensure that people have the opportunity for stimulation through recreational and social activities. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 9 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 13 12 Information gathered about 26/03/2010 peoples likes dislikes and preferences must be Incorporated into their social and recreational care plan. This is to ensure that people are given opportunities to participate in activities that are meaningful to them. 2 31 8 A suitable person must be appointed to manage the service. This is to ensure the service is run in the best interests of people living there. 24/12/2009 Care Homes for Older People Page 6 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 18 13 Staff must receive training regarding the Mental Capacity Act and associated Deprivation of Liberty safeguards. This is to ensure people do nit have their freedom unnecessarily curtailed. 30/07/2010 2 19 16 Some redecoration is required in some peoples rooms. This is to ensure that all areas of the home are comfortable and suitable to meet peoples needs. 30/07/2010 3 38 12 The provider must consult with the community nursing team regarding the safe use of pressure relieving equipment. This is to ensure that people are protected from harm. 22/06/2010 Care Homes for Older People Page 7 of 9 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
